Outlook 2003 - can't send emails, but can receive sometimes?

W

wumbii

Recently got broadband and outlook no longer worked. When I try to download
messages I get the error message 'Error 623 - can't find the phone book
entry'. Was advised to reload Outlook, but it made no difference. Several
calls to the broadband provider and settings checks didn't help. Any
suggestions?
 
D

DL

Broadband, does that also mean you changed your ISP? and have a different
email email address?

And in Account settings have you checked what setting the connection is
using?
Also check Internet Options as to what connection is being used
 
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