Outlook 2003 error: the operation failed. an object could be found

[dm]

Trying to use Outlook 2003 as my email interface w/earthlink via dsl. Have
imported the profile that works w/Outlook Express. Have downloaded and
installed the profile auto configuration app from the earthlink site.
Receive the following error message: "The operation failed. An object could
not be found."

Any help resolving this disconnect?
Thanks

 

[Jeff Dale]

Re- Create the profile manually and import your PST into the new profile.

 

[dm]

Jeff

Appreciate the advise, but I've done that as best I know how. No joy.

 

[Brian Tillman]

Trying to use Outlook 2003 as my email interface w/earthlink via dsl.
Have imported the profile that works w/Outlook Express. Have
downloaded and installed the profile auto configuration app from the
earthlink site. Receive the following error message: "The operation
failed. An object could not be found."

Outlook Express doesn't use profiles. Perhaps you mean you imported the
mail account settings from OE.

SInce you pay Earthlink to supply you, have you contacted their support
line? Have you tried to read their support web site? Four seconds there
found this:
http://support.earthlink.net/mu/1/psc/img/walkthroughs/windows_9x_nt/email/Outlook_XP/4581.psc.html