Outlook 2003 / Exchange 5.5 / ShoreTel

M

MR-KEN

We recently installed a ShoreTel phone system at one of our branches. The
ShoreTel system has a few plug-ins for Outlook; a MAPI connection to the
voice mail system, and a "Voice Mail Address Book". Before I get into some
of the oddities that we are experiencing in OL, I was just wondering if
anyone has a similar setup and what your experience has been.
 
L

Lee Li [MSFT]

Dear Ken,

Thank you for posting here.

I truly understand your concern about collecting information before
implement ShoreTel. However, please understand that third party driver is
provided by a manufacturer independent of Microsoft. Therefore, I have no
way to know how the vendor programmed the software. Meanwhile, I don't have
the ShoreTel Utility in my test environment. So I am afraid you may need to
contact the manufacturer directly for more information. I will appreciate
your understanding regarding this.

Personally, I do some search through Internet, and fin the following web
sites about ShoreTel.

http://www.shoretel.com/STCorp/products/learning-center.aspx¡¡

http://www.zzzip.net/shoreline/productivity.htm

This response contains a reference to a third party World Wide Web site.
Microsoft is providing this information as a convenience to you. Microsoft
does not control these sites and has not tested any software or information
found on these sites; therefore, Microsoft cannot make any representations
regarding the quality, safety, or suitability of any software or
information found there. There are inherent dangers in the use of any
software found on the Internet, and Microsoft cautions you to make sure
that you completely understand the risk before retrieving any software from
the Internet.

Hope this helps. Thanks for your understanding and cooperation. Have a nice
day!

Thanks & Regards,

Lee Li
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security

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M

MR-KEN

Thanks, but I'm looking for is to chat with someone that does have the
ShoreTel phone system install so that we may compare notes.
 
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