Outlook 2003 fails to close properly and generates an errot msg.

J

JTR

Since installing the latest Office server pack I receive an appliation error
msg and the 2 following messages are generated in the event viewer. This
happens almost every time I exit out of outlook. I have tried the detect and
repair and that has not proved to help. I am re-downloading the Office SP2
one more time now and will try to re-install it in case the original download
I did was bad or corrupted. I wouldcreally prefer to just get a copy of the
executable "outlook.exe, version 11.0.6565.0" and install it by its self but
I am not able to find it by its self.

Any Idea where I can get it?

thanks in advance.

JR

1) Faulting application outlook.exe, version 11.0.6565.0, stamp 42cacc7d,
faulting module ntdll.dll, version 5.1.2600.2180, stamp 411096b4, debug? 0,
fault address 0x00018fea.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


2) Bucket 222358122, bucket table 1, faulting application outlook.exe,
version 11.0.6565.0, stamp 42cacc7d, faulting module ntdll.dll, version
5.1.2600.2180, stamp 411096b4, debug? 0, fault address 0x00018fea.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
 
M

Milly Staples [MVP - Outlook]

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, JTR asked:

| Since installing the latest Office server pack I receive an
| appliation error msg and the 2 following messages are generated in
| the event viewer. This happens almost every time I exit out of
| outlook. I have tried the detect and repair and that has not proved
| to help. I am re-downloading the Office SP2 one more time now and
| will try to re-install it in case the original download I did was bad
| or corrupted. I wouldcreally prefer to just get a copy of the
| executable "outlook.exe, version 11.0.6565.0" and install it by its
| self but I am not able to find it by its self.
|
| Any Idea where I can get it?
|
| thanks in advance.
|
| JR
|
| 1) Faulting application outlook.exe, version 11.0.6565.0, stamp
| 42cacc7d, faulting module ntdll.dll, version 5.1.2600.2180, stamp
| 411096b4, debug? 0, fault address 0x00018fea.
|
| For more information, see Help and Support Center at
| http://go.microsoft.com/fwlink/events.asp.
|
|
| 2) Bucket 222358122, bucket table 1, faulting application outlook.exe,
| version 11.0.6565.0, stamp 42cacc7d, faulting module ntdll.dll,
| version
| 5.1.2600.2180, stamp 411096b4, debug? 0, fault address 0x00018fea.
|
| For more information, see Help and Support Center at
| http://go.microsoft.com/fwlink/events.asp.
 
M

Milly Staples [MVP - Outlook]

Oops!

Some common reasons why Outlook will not shut down completely when you click
either the X or Exit:

1. PDA synchronization software with your PDA in the cradle.
2. WinFax Pro (especially 10.02 in Outlook 2003) - contact their support
for an alleged fix.
3. Franklin-Cover Plan Plus!
4. COM Add-ins.
5. Mail reminder add-ins that keep a stub of Outlook open in the background
to check for new mail and fire reminders.
6. Anti-virus/firewall programs that are set to scan incoming and outgoing
mail.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, JTR asked:

| Since installing the latest Office server pack I receive an
| appliation error msg and the 2 following messages are generated in
| the event viewer. This happens almost every time I exit out of
| outlook. I have tried the detect and repair and that has not proved
| to help. I am re-downloading the Office SP2 one more time now and
| will try to re-install it in case the original download I did was bad
| or corrupted. I wouldcreally prefer to just get a copy of the
| executable "outlook.exe, version 11.0.6565.0" and install it by its
| self but I am not able to find it by its self.
|
| Any Idea where I can get it?
|
| thanks in advance.
|
| JR
|
| 1) Faulting application outlook.exe, version 11.0.6565.0, stamp
| 42cacc7d, faulting module ntdll.dll, version 5.1.2600.2180, stamp
| 411096b4, debug? 0, fault address 0x00018fea.
|
| For more information, see Help and Support Center at
| http://go.microsoft.com/fwlink/events.asp.
|
|
| 2) Bucket 222358122, bucket table 1, faulting application outlook.exe,
| version 11.0.6565.0, stamp 42cacc7d, faulting module ntdll.dll,
| version
| 5.1.2600.2180, stamp 411096b4, debug? 0, fault address 0x00018fea.
|
| For more information, see Help and Support Center at
| http://go.microsoft.com/fwlink/events.asp.
 

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