Outlook 2003 faxing errors

[Sean]

Hi there, i seem to be getting the error "cannot create
file:fax.tif" when i try to open fax attachments within
Outlook 2003. almost the same error when i try to save to
another folder instead of direct printing. I can however
send it onto someone else and they can ope it normally.

Any suggestions please. thanks

 

[Russ Valentine [MVP-Outlook]]

There are many causes for this problem. Most often, this problem arises
because some other imaging application that you installed has set itself as
the default viewer for TIF files. To view faxes from the Fax Console, the
Windows Imaging and Fax viewer must be your default viewer for TIF files.
You can easily restore that setting in Windows Explorer > Folder Options.
File Types. For most users the command line should read:

"rundll32.exe <drive>:\WINDOWS\system32\shimgvw.dll,ImageView_Fullscreen %1"