Outlook 2003 file problems - JSF

[Joseph Ferraro]

I had to one of my computers repaired, and as a result had to do a complete
reinstallation of all the software. I am now having a problem with Outlook
2003.

The directory where the outlook.pst file is located is not the default
directory, and I cannot find where I can set it. I have done it in the past,
but cant seem to remember or find where to set the default.

I am also having a problem with the Contact folder, when I hit the little
address book in a new email, I get an error message that the file cannot be
found, it was either moved or deleted, yet I can add items to the Contact
list.

I would appreciate any help that you can provide.

Thanks
Joe Ferraro

 

[Diane Poremsky [MVP]]

1. look in file, data file management to locate the pst.

2. If you have Contacts in the Contacts folder but they are not accessible
when you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

If you are using Outlook 2007 and the the checkbox is grayed, you'll need to
make a new profile as you can't add the Outlook Address Book service due to
a bug.


--
Diane Poremsky [MVP - Outlook]



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[Milly Staples [MVP - Outlook]]

Please do not multi-post. See your answer in microsoft.public.office.setup.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Joseph Ferraro asked:

| I had to one of my computers repaired, and as a result had to do a
| complete reinstallation of all the software. I am now having a
| problem with Outlook 2003.
|
| The directory where the outlook.pst file is located is not the default
| directory, and I cannot find where I can set it. I have done it in
| the past, but cant seem to remember or find where to set the default.
|
| I am also having a problem with the Contact folder, when I hit the
| little address book in a new email, I get an error message that the
| file cannot be found, it was either moved or deleted, yet I can add
| items to the Contact list.
|
| I would appreciate any help that you can provide.
|
| Thanks
| Joe Ferraro