Outlook 2003 frequently crashing

A

Asset Tech

My Outlook crashes and restarts itself about 30 times a day - I have tried
reloading and kicking the obvious bits but to no avail - any ideas ?
The following are the details
Problem signature
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 11.0.8312.0
Application Timestamp: 4a403990
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e03821
Exception Code: c0000005
Exception Offset: 0003e13d
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 2057

Extra information about the problem
LCID: 1033
Brand: Office11Crash
skulcid: 1033
Bucket ID: 1431324759
 
B

Brian Tillman [MVP - Outlook]

My Outlook crashes and restarts itself about 30 times a day - I have tried
reloading and kicking the obvious bits but to no avail - any ideas ?

Why didn't you try the advice in the answer you received yesterday?
 
A

Asset Tech

I did. All that happens when I delete the profile is that I lose all email
accounts and the problem still exists !!
 
S

Soedesh

Same problem here with two of my users who have Vista Business with Outlook
2003.
All updates are installed and when I try to 'look for a solution' it doesn't
even do that.
Outlook just restarts when I click this option.

Here is the error report:
Problem signature:
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 11.0.8312.0
Application Timestamp: 4a403990
Fault Module Name: mshtml.dll
Fault Module Version: 8.0.6001.18865
Fault Module Timestamp: 4b078a9b
Exception Code: c0000005
Exception Offset: 000031d5
OS Version: 6.0.6002.2.2.0.256.6
Locale ID: 1043

Additional information about the problem:
LCID: 1033
Brand: Office11Crash
skulcid: 1033
 

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