Outlook 2003 Hangs When Trying To Open Some Emails (Esp From Inter

[Mike]

Hi,

Have an intermittent problem when trying to open some emails in Outlook 2003
Outlook hangs. The problem is especially apparent with emails received from
the internet (most internal Exchange server ones are ok)

Running Outlook 2003 SP2 on Windows XP SP2. Connecting to corporate network
using Nortel VPN client across 8Mb ADSL line through ADSL router.

Any thoughts would be much appreciated.


~Mike

 

[ramrod]

Hi,

Have an intermittent problem when trying to open some emails in Outlook 2003
Outlook hangs. The problem is especially apparent with emails received from
the internet (most internal Exchange server ones are ok)

Running Outlook 2003 SP2 on Windows XP SP2. Connecting to corporate network
using Nortel VPN client across 8Mb ADSL line through ADSL router.

Any thoughts would be much appreciated.

~Mike

Have just posted what seems the same problem ... hope someone can
answer this one .. see my post for temp work around ...

Ramrod

 

[Mike]

Sounds like the same issue.

Thought I had fixed it last night by optimising the MTU of my connection by
pinging the Exchange server with Ping -f -l until I found a setting that
didn't cause framentation of packets but the problem came back this morning

Seem to be associated with Exchange client as the emails that lock Outlook
open fine through OWA.

 

[ramrod]

I found even if you take the PC off the network, and set outlook to
work offline... the problem still occurs. indicates that it is
Outlook or PC that causes the problem.

R/click and open, or forward the problem email(online..) ...
OK! .. then all works fine in Outlook !! Close outlook and
reopen .. the problem is BACK !!

Ramrod
I

 

[Mike]

"Read all standard mail in plain text" seems to resolve the problem.

Possibly Outlook isn't liking how some emails are encoded (if not plain
text) ?