Outlook 2003 Junk Mail filter stopped working

D

DTPContractor

I had this happen once in the past and couldn't figure out the problem, but
it eventually started working again on its own. I have looked at all of my
junk mail settings and options, and nothing seems to be out of the norm. I am
self employed and cannot deal with sorting through 200+ junk emails
daily...grrr! Can anyone offer a suggestion?

Thank you!
 
R

Rob Giordano \(Crash\)

Uninstall the last Junk Mail Filter update (from Add/Remove Programs) then
re-install it. This usually works for me.
 
D

DTPContractor

Thanks for your quick response Rob. I viewed the list of applications in
Add/Remove Programs in my control panel. I could not locate the update you
mention below. I then went and looked at my update history, and there was a
junk mail filter update that ran on August 12th, which is about the time it
stopped working for me. It sure sounds like the problem, but I have no idea
how to locate it to uninstall. All other MS updates are current on my system.
 
R

Rob Giordano \(Crash\)

On the top right of the Add/REmove window; check the box that says something
like...Show Updates.



--
~~~~~~~~~~~~~~~~~~
Rob Giordano
Microsoft MVP Expression
 
D

DTPContractor

"You're the Man." I uninstalled the update, re-installed it, then did a
restart and it appears to be working. I love when I learn something new that
will be of help to me :).

Thank you so very much for your assistance and quick responses. It is
appreciated more than you know!!!
 
R

Rob Giordano \(Crash\)

Yer welcome, and thanks for the feedback.

This also happens after installing (some) new software so keep it in mind
:)



--
~~~~~~~~~~~~~~~~~~
Rob Giordano
Microsoft MVP Expression
 
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