Outlook 2003 locks up while adding address to new mail message

S

Scott King

I have Outlook 2003 installed with Business Contact
Manager and Word as my email editor.

Frequently, Outlook will lock up while I'm in the process
of creating a new message and adding my first address in
the To: field.

I suspect that it has something to do with the
AutoComplete feature as it appears to occur when the name
is not automatically recognized or displayed even though
it has been previously.

Has anyone else encountered this bug and/or found a
solution? I have the latest Outlook SPs installed.
 
R

Russ Valentine [MVP-Outlook]

Haven't seen it, but it is more likely a corrupted profile than a corrupted
autocompletion cache.
Have you tried creating a new profile?
 
S

Scott King

What do you mean by "profile"?

Also, the Business Contact Manager appears to have
something to do with it since it often occurs after
adding a new Account and Business Contact.
-----Original Message-----
Haven't seen it, but it is more likely a corrupted profile than a corrupted
autocompletion cache.
Have you tried creating a new profile?
--
Russ Valentine
[MVP-Outlook]
I have Outlook 2003 installed with Business Contact
Manager and Word as my email editor.

Frequently, Outlook will lock up while I'm in the process
of creating a new message and adding my first address in
the To: field.

I suspect that it has something to do with the
AutoComplete feature as it appears to occur when the name
is not automatically recognized or displayed even though
it has been previously.

Has anyone else encountered this bug and/or found a
solution? I have the latest Outlook SPs installed.
Click to expand...


.
Click to expand...
 
R

Russ Valentine [MVP-Outlook]

http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out2003

--
Russ Valentine
[MVP-Outlook]
Scott King said:
What do you mean by "profile"?

Also, the Business Contact Manager appears to have
something to do with it since it often occurs after
adding a new Account and Business Contact.
-----Original Message-----
Haven't seen it, but it is more likely a corrupted profile than a corrupted
autocompletion cache.
Have you tried creating a new profile?
--
Russ Valentine
[MVP-Outlook]
I have Outlook 2003 installed with Business Contact
Manager and Word as my email editor.

Frequently, Outlook will lock up while I'm in the process
of creating a new message and adding my first address in
the To: field.

I suspect that it has something to do with the
AutoComplete feature as it appears to occur when the name
is not automatically recognized or displayed even though
it has been previously.

Has anyone else encountered this bug and/or found a
solution? I have the latest Outlook SPs installed.
Click to expand...


.
Click to expand...
Click to expand...
 
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