T
T Fischer-RAV
We are moving from a doctor's office scheduling package to Outlook 2003
running 2003 Exchange Server and seem to have an issue with automatic
responses to meeting requests. We already use Outlook for email.
We want meetings to be scheduled by anyone and for them to automatically
show up on the calendar (this is the way that we are used to working and it
works for us).
We have set the users permissions so that all of our users have "Editor"
priviledges on each other's calendars and we have set the "Resource
Scheduling" > "Process Meeting Requests" option to "Automatically accept
meeting requests and process cancellations". This seems to work fine when
users are logged on, but requests for people who happen to be out of the
office are not being processed. Is this a feature of Outlook, if so is there
a work around beside leaving their machines on and logged into Oulook all of
the time?
We looked at the MS Auto Responder add-on, but it states that it is
explicitly desinged for responding to Resource requests and that seems to be
working fine for us without adding it.
We also considered just treating everyone as a resource, but we think that
working that way would cause some workflow prolems.
running 2003 Exchange Server and seem to have an issue with automatic
responses to meeting requests. We already use Outlook for email.
We want meetings to be scheduled by anyone and for them to automatically
show up on the calendar (this is the way that we are used to working and it
works for us).
We have set the users permissions so that all of our users have "Editor"
priviledges on each other's calendars and we have set the "Resource
Scheduling" > "Process Meeting Requests" option to "Automatically accept
meeting requests and process cancellations". This seems to work fine when
users are logged on, but requests for people who happen to be out of the
office are not being processed. Is this a feature of Outlook, if so is there
a work around beside leaving their machines on and logged into Oulook all of
the time?
We looked at the MS Auto Responder add-on, but it states that it is
explicitly desinged for responding to Resource requests and that seems to be
working fine for us without adding it.
We also considered just treating everyone as a resource, but we think that
working that way would cause some workflow prolems.