R
Rob R.
Hi there;
When a certian user opens outlook, and clicks on sort by
size, half of her e-mails disappear, and "none" is
displayed. She said this happened to her at home, except
she was on her normal view which is sort by date. The
only way that I can recreate the problem is to click on
sort by size.
If you click on one of the "none's" or even hover the
mouse over it, the memory will spike up! I had the
performance tab open while I was doing this, and the
memory being used was read at 1.46 GB! And if I close
outlook the memory drops down to normal. I took a screen
shot of this, except I had to take it when the memory was
lower in order to still use the system.
If you try to click on one of these "none's" or try to
click the down arrow button, or use the slide bar, It
wont let you. The only way she can get her messages
displayed is to click the slide bar and pull it
completely down to the bottom. then it becomes
functional, but she is still missing half of her e-mails.
Yesterday while she was working from home, this happened,
but she had it sorted by the date received. She didn't
change how it was sorted.
I'm not sure where to start with this issue. I've never
seen anything like it before. I have a screen shot of
the "none's" if you would like it... e-mail me at the
above address.
Sincerely;
Rob R.
When a certian user opens outlook, and clicks on sort by
size, half of her e-mails disappear, and "none" is
displayed. She said this happened to her at home, except
she was on her normal view which is sort by date. The
only way that I can recreate the problem is to click on
sort by size.
If you click on one of the "none's" or even hover the
mouse over it, the memory will spike up! I had the
performance tab open while I was doing this, and the
memory being used was read at 1.46 GB! And if I close
outlook the memory drops down to normal. I took a screen
shot of this, except I had to take it when the memory was
lower in order to still use the system.
If you try to click on one of these "none's" or try to
click the down arrow button, or use the slide bar, It
wont let you. The only way she can get her messages
displayed is to click the slide bar and pull it
completely down to the bottom. then it becomes
functional, but she is still missing half of her e-mails.
Yesterday while she was working from home, this happened,
but she had it sorted by the date received. She didn't
change how it was sorted.
I'm not sure where to start with this issue. I've never
seen anything like it before. I have a screen shot of
the "none's" if you would like it... e-mail me at the
above address.
Sincerely;
Rob R.