So, did you test your account settings when setting up your mail? What
happened? Any error messages?
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.
After searching google.groups.com and finding no answer, Tweed asked:
| Hi Milly. Thank you for your quick response. And thank you for the
| posting advice. I will adhere to yur suggestion. Pardon my ignorance
| but I did not find a mail icon in the control panel. I was asked by
| Outlook in the installation process about my pop-server for the in
| box and out box and provided all that information then. I am on
| Broadband cable that goes through a Linksys router so that my
| wireless connection does the rest. The wireless and laptop work well
| together. When I went through internet option in the control panel it
| says "broadband connection". T
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| First, have you configured a mail account under Control Panel-Mail
|| Icon? If yes, what do you have for your Internet Connection type?
|| Also check Control Panel->Internet Options->Connections.
||
|| How do you connect to the Internet? Dial-up? Broadband (DSL, cable
|| modem, fiber optic cable?)
||
|| Glad to help but please keep to one question per post - makes it less
|| confusing for those who are searching the group using
|| groups.google.com.
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After searching google.groups.com and finding no answer, Tweed asked:
||
||| Thank you , Ms. Staples. I tried your advice and searched under the
||| parameters you suggested. (Hidden & system folders). It came back
||| "Search complete. There are no results to display". This is a new
||| computer. I had these symptoms when I installed Office 2003 the
||| first time. Everything in the program appears to be working fine
||| except Outlook. It never opened. It just clocked. I am on XP Home.
||| I then unistalled the entire program and reinstalled with the same
||| results.
||| It never opened for me to create toolbars. I was just going to open
||| it and see if I could receive my e-mail. I don't know if this is
||| related but I also noticed from the first installation that my
||| internet connection is intermittant. It worked perfectly before
||| this.
||| I cannot click on the Explorer icon or go throught the start up menu
||| and have the internet come up. Several minutes later, the internet
||| just pops up out of nowhere. I only mention this because, I have a
||| suspicion that somehow the two are related. I don't know that for a
||| fact, but it seems strange to me. Perhaps if I can get Outlook to
||| behave, that situation might clear itself up.
|||
||| I do want to thank you for your assistance and taking your time to
||| help a neophyte. It's obvious something is hung up in the process.
||| I will await your word before I try anything else. I certainly don't
||| want to make this worse. Again from the bottom of my heart, thank
||| you. If you want to contact me directly through my e-mail, you have
||| my permission. T
|||
||| "Milly Staples [MVP - Outlook]" wrote:
|||
|||| Close Outlook. Find and rename outcmd.dat to .old. (If using
|||| Windows 2000 or XP, you will need to enable searching hidden and
|||| system folders.)
||||
|||| Once you have done so, reopen Outlook and it should open fine. You
|||| will need to rebuild any custom toolbars or customizations as the
|||| file outcmd.dat controls how the toolbars display. When it becomes
|||| corrupted, it will cause Outlook to hang because it cannot create
|||| the toolbars that you expect.
||||
||||
|||| --ÂÂ
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. Due
|||| to
|||| the (insert latest virus name here) virus, all mail sent to my
|||| personal account will be deleted without reading.
||||
|||| After searching google.groups.com and finding no answer, Tweed
|||| asked:
||||
||||| Have installed Outlook 2003 twice. When I try to open it, it just
||||| clocks. When I try to close it I get Not Responding. What am I
||||| missing here? I am on a new Dell 600m on a wireless connection.
||||| Do you detect desperation in my post? I need some help from
||||| anyone
||||| more saavy than I.
