Outlook 2003 Offline Folder Font Changes

[Louise S.]

I use Outlook 2003 and I'm attached to an Exchange server for work, and use
POP to retrieve my personal email. Recently I noticed when receiving a reply
the font on my original email (as included in the reply) was converted to
Times New Roman. I started poking around in my settings to see if something
had changed (I re-checked "Always Use My Fonts") and confirmed that Times New
Roman was nowhere in my setting ... even looking in Word, Excel, and some of
the advanced Web & Email option settings. I do store all my email in offline
PST folders on my local hard drive. I noticed that all my offline emails had
converted to Times New Roman. I then opened an older PST file (that hadn't
been opened in a while) and all those emails had also been converted to Times
New Roman too ! Could this be an encoding issue ? Can someone please help ??

 

[Techosaavy]

I use Outlook 2003 and I'm attached to an Exchange server for work, and use
POP to retrieve my personal email. Recently I noticed when receiving a reply
the font on my original email (as included in the reply) was converted to
Times New Roman. I started poking around in my settings to see if something
had changed (I re-checked "Always Use My Fonts") and confirmed that Times New
Roman was nowhere in my setting ... even looking in Word, Excel, and some of
the advanced Web & Email option settings. I do store all my email in offline
PST folders on my local hard drive. I noticed that all my offline emails had
converted to Times New Roman. I then opened an older PST file (that hadn't
been opened in a while) and all those emails had also been converted to Times
New Roman too ! Could this be an encoding issue ? Can someone please help ??

Hello,
Iam also having the same issue. But i came to know that the
personalised settings has to be stored in the server. The day makes
the changes will be present in the computer but when any other person
uses my computer all the personalised changes will be erased. so my
understanding is to save the settings in the server.

 

[Louise S.]

Thanks for the reply, but I telecommute from home and I am the only person
using this computer. Also, I did some detective work. Some email items are
still online pending action (and went through the mysterious font change)
but when I access my work email through Outlook Web Access they appear with
the correct font. When I view them through my local copy of Outlook 2003 or
when I run Outlook 2003 through our Citrix server, it appears with the wrong
font. Funny thing is my auto signature and the headers were not affected by
the font change - only the text in the body of the email. I have since
gotten my preferred font to "stick" but all my archieved email was converted.
I almost want to delete Time New Roman through the Control Panel and see
what happens, but I'll probably make it worse.