Outlook 2003 - Outlook Today view crashes

[darkwave74]

I have a person running Outlook 2003 and now when he changing the view from
Inbox to Outlook Today it crashes Outlook.exe. It was working fine last week.
Any ideas? Thanks.

 

[Milly Staples [MVP - Outlook]]

Run Detect and Repair - if that doesn't work, create a new mail profile.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, darkwave74 asked:

| I have a person running Outlook 2003 and now when he changing the
| view from Inbox to Outlook Today it crashes Outlook.exe. It was
| working fine last week. Any ideas? Thanks.

 

[darkwave74]

Hi Milly

Thanks for the suggestions. I ran the Detect and Repair which completed
fine but did not fix the problem. I deleted and recreated the email profile
and that did not fix the problem either. When I created this persons email
profile on another computer running Outlook 2003, the Outlook Today screen
opens fine without crashing Outlook. Should I just uninstall their Office
2003 and re-install it? Or downgrade to Office XP? Or maybe there is a
registry hack? Thank you for you time. - John

In the error report that is generated in says.
AppName: outlook.exe
AppVer: 11.0.6353.0
AppStamp: 408f2937
ModName: msvct.dll
ModVer: 7.02600.1106
ModStamp:3d6dfa27
fDebug: 0
Offset: 000339d4

The contents of the error report are:
Exception Information
Code: 0xc0000006
Flags: 0x00000000
Record: 0x0000000000000000
Address: 0x0000000077c439d4

System Information
Windows NT 5.1 Build: 2600
Cpu Vender Code: 756E6547 - 49656E69 - 6C65746E
CPU: Version: 00000F27 CPu Feature Code: BFEBF9FF

Module 1
OUTLOOK.EXE
Image Base: 0x30000000
Image Size: 0x00000000
Checksum: 0x000319a8
Time Stamp: 0x408f2937

The following files will be included in this error report:
C:\DOCUME~1\MICHAE~1\LOCALS~1\Temp\532796.cvr

 

[Milly Staples [MVP - Outlook]]

Last resort - remove and reinstall Office.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, darkwave74 asked:

| Hi Milly
|
| Thanks for the suggestions. I ran the Detect and Repair which
| completed fine but did not fix the problem. I deleted and recreated
| the email profile and that did not fix the problem either. When I
| created this persons email profile on another computer running
| Outlook 2003, the Outlook Today screen opens fine without crashing
| Outlook. Should I just uninstall their Office 2003 and re-install
| it? Or downgrade to Office XP? Or maybe there is a registry hack?
| Thank you for you time. - John
|
| In the error report that is generated in says.
| AppName: outlook.exe
| AppVer: 11.0.6353.0
| AppStamp: 408f2937
| ModName: msvct.dll
| ModVer: 7.02600.1106
| ModStamp:3d6dfa27
| fDebug: 0
| Offset: 000339d4
|
| The contents of the error report are:
| Exception Information
| Code: 0xc0000006
| Flags: 0x00000000
| Record: 0x0000000000000000
| Address: 0x0000000077c439d4
|
| System Information
| Windows NT 5.1 Build: 2600
| Cpu Vender Code: 756E6547 - 49656E69 - 6C65746E
| CPU: Version: 00000F27 CPu Feature Code: BFEBF9FF
|
| Module 1
| OUTLOOK.EXE
| Image Base: 0x30000000
| Image Size: 0x00000000
| Checksum: 0x000319a8
| Time Stamp: 0x408f2937
|
| The following files will be included in this error report:
| C:\DOCUME~1\MICHAE~1\LOCALS~1\Temp\532796.cvr
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Run Detect and Repair - if that doesn't work, create a new mail
|| profile.
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After furious head scratching, darkwave74 asked:
||
||| I have a person running Outlook 2003 and now when he changing the
||| view from Inbox to Outlook Today it crashes Outlook.exe. It was
||| working fine last week. Any ideas? Thanks.