Outlook 2003 public folder access, show this folder as an email address book issues

Y

Yahooisntz

Hi All.....

I ran into these problems at work. I found some leads on the other
postings that has helped. Sorry If I'm repeating something that is
already covered, (Expired posts??).

Owner has:
Windows XP Pro
Outlook 2003 accessing Exchange Server 2003 on Windows 2003 Server
---------------------------
Owner is trying to share nested public folders contacts/calendars with
other people using outlook 2000, 98. User permissions are set on the
client and the server so the users have access to these public contact
folders. This has worked when he has Outlook 2000 but not 2003.
---------------------
Owner is also trying to let users access his personal calendar, again
all the permissions are there. But the calendar is blank on the users
machines.
------------
Tried to enable "Show this folder as an email address book" but the
checkmark is dimmed.
Tried MS KB#197577 for the older outlook versions but don't know how
to add the outlook address book service for outlook 2003. Can't find
the Outlook 2003 version of the answer. That might be answered in
earlier posts that I found.
 
L

Lanwench [MVP - Exchange]

Inline -
Hi All.....

I ran into these problems at work. I found some leads on the other
postings that has helped. Sorry If I'm repeating something that is
already covered, (Expired posts??).

Owner has:
Windows XP Pro
Outlook 2003 accessing Exchange Server 2003 on Windows 2003 Server
---------------------------
Owner is trying to share nested public folders contacts/calendars with
other people using outlook 2000, 98. User permissions are set on the
client and the server so the users have access to these public contact
folders. This has worked when he has Outlook 2000 but not 2003.

What happens when they try? Can they see the PFs and items therein? Are they
just not getting them to show up as Outlook Adress Book entries? If they
right-click on the PF in question, properties, outlook address book tab, and
tick the box, does it work?

Check to see whether items are marked as "private" in his Outlook.
------------
Tried to enable "Show this folder as an email address book" but the
checkmark is dimmed.
Tried MS KB#197577 for the older outlook versions but don't know how
to add the outlook address book service for outlook 2003. Can't find
the Outlook 2003 version of the answer. That might be answered in
earlier posts that I found.

Tools | email accounts | view/change address books - is outlook address book
there? If not, add the outlook address book service....
 
Y

Yahooisntz

Inline -


What happens when they try? Can they see the PFs and items therein? Are they
just not getting them to show up as Outlook Adress Book entries? If they
right-click on the PF in question, properties, outlook address book tab, and
tick the box, does it work?

The users don't see anything. No public folders visable from their
clientsWhen the user clicks file, open another user's folder, Owner's
calendar......
Check to see whether items are marked as "private" in his Outlook.
nothing's marked "private"
------------
Tried to enable "Show this folder as an email address book" but the
checkmark is dimmed.
Tried MS KB#197577 for the older outlook versions but don't know how
to add the outlook address book service for outlook 2003. Can't find
the Outlook 2003 version of the answer. That might be answered in
earlier posts that I found.

Tools | email accounts | view/change address books - is outlook address book
there? If not, add the outlook address book service....
 
L

Lanwench [MVP - Exchange]

Yahooisntz said:
On Wed, 21 Apr 2004 23:24:39 -0400, "Lanwench [MVP - Exchange]"
What happens when they try? Can they see the PFs and items therein?
Are they just not getting them to show up as Outlook Adress Book
entries? If they right-click on the PF in question, properties,
outlook address book tab, and tick the box, does it work?

The users don't see anything. No public folders visable from their
clients

OK - so in the PF tree, they don't see any of the PFs *at all*? How many
Exchange servers in your org? Are they using cached mode?

When the user clicks file, open another user's folder, Owner's
calendar......
nothing's marked "private"

You mean, when you logged into the boss' Outlook and opened an individual
calendar item that was not visible to others, that there's no check in the
'private' box? Just trying to make sure I understand....

<snip>
 
D

Diane Poremsky [MVP]

Go to Tools | Email Accounts, choose View or change existing directories
or address book. Is the Outlook Address Book present? If it isn't listed,
add it and close and restart Outlook. If it is listed, then remove it
and close then restart Outlook and repeat these steps to add it.
Tried to enable "Show this folder as an email address book" but the
checkmark is dimmed.
Tried MS KB#197577 for the older outlook versions but don't know how
to add the outlook address book service for outlook 2003. Can't find
the Outlook 2003 version of the answer. That might be answered in
earlier posts that I found.


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)




[Posted using NewsLook NNTP add-in for Outlook]
 
M

mrogers

I have this exact problem and can't find a solution. Let me know if you have found anything that helps and I'll do likewise...thanks!
 

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