Outlook 2003 removes hyperlinks during mail merge to email

[Spike9458]

Hi All,

I'm pretty sure I am in the right forum, but in using Outlook 2003 SP2,
and Word as the email editor, in the last email I sent out to our staff, the
email links were removed, and the names they were attached to were just
plain text, no 'clickable' email hyperlink. A member of our staff has been
experiencing the same thing with Outlook 2002.

Does anybody know what might be going on, or what needs to be fixed?

Thanks in advance,

--Jim

 

[Sue Mosher [MVP-Outlook]]

Can you provide exact steps to add a hyperlink to a merge document so that we can try to reproduce the problem on another machine?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Spike9458]

I think it may have been the font. In Publisher 'web fonts' is discussed.
When I changed the font to one of the 'web fonts' the link didn't get
stripped ... does that make sense?

I use Word as email editor. I created a new email, to make my 'flyer' in
Word, so in word, use the Insert/Hyperlink function. Change the display text
to whatever. When done with the flyer, invoke Tools/Letter and
Mailings/Mailmerge to email ...

--Jim

Can you provide exact steps to add a hyperlink to a merge document so that
we can try to reproduce the problem on another machine?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Sue Mosher [MVP-Outlook]]

Can you give us more details, like the specific font that apparently caused the problem? If the problem can be duplicated, maybe Microsoft can fix it.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers