Outlook 2003 Send/Receive Issue

R

RAZ4183

I have a user with Outlook 2003 on his XP SP3 laptop that is having trouble
sending\receiving emails. He is using exchange 2003 for his mailbox account.
Emails are stuck\delayed in his Outbox for up to several days when he trys to
send via a remote connection using our VPN. Emails sent to him are also
taking a long time to get to his mailbox when he is remotely connected.
However he can use OWA with no problems, emails that appear in OWA are not
appearing in his Outlook mailbox while remotely connected thru the VPN. Also
he has a personal POP3 account setup in his Outlook that is working just
fine, it's just his exchange account in Outlook that is having trouble. Any
ideas as to what the problem is? Cached mode is checked but he has been out
of office for the past week and a half.
 

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