Outlook 2003 shortcuts do not work

[D.Duck]

I have created Outlook shortcuts from the Outlook icon under Start>All
Programs>Microsoft Office>Outlook 2003 and outlook.exe found in Program
Files.

When these shortcuts are on the desktop and I click on them, they turn gray
and nothing happens. Clicking on the icons that the shortcuts were created
from Outlook opens just fine.

Will a reinstall fix this problem or is something else wrong?

Thanks...

 

[Brian Tillman]

I have created Outlook shortcuts from the Outlook icon under Start>All
Programs>Microsoft Office>Outlook 2003 and outlook.exe found in
Program Files.

Why do you need more than one shortcut?

When these shortcuts are on the desktop and I click on them, they
turn gray and nothing happens. Clicking on the icons that the
shortcuts were created from Outlook opens just fine.

What target(s) do these shortcuts use?

 

[D.Duck]

Why do you need more than one shortcut?


What target(s) do these shortcuts use?

I didn't mean to imply that there were two shortcuts at the same time. I
just tried two different shortcuts while diagnosing the problem.

The target is Microsoft Office Professional Edition 2003.

 

[Brian Tillman]

The target is Microsoft Office Professional Edition 2003.

What is the exact string in the Target field?

 

[D.Duck]

What is the exact string in the Target field?

That is the target if the shortcut is created in All Programs>Microsoft
Office>Microsoft Office Outlook 2003.

If I make the shortcut in C:\...Program Files>Microsoft Office>Office
11>Outlook.exe it is:

"C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE".

Neither one do anything. If I do not use a shortcut, both work fine. It's
the shortcut that has no affect.

 

[Brian Tillman]

If I make the shortcut in C:\...Program Files>Microsoft Office>Office
11>Outlook.exe it is:

"C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE".

Neither one do anything. If I do not use a shortcut, both work fine.
It's the shortcut that has no affect.

Well, I can't think of what this might be without looking at your PC, but if
you have something that works, copy and replace the ones that don't work.

 

[D.Duck]

Well, I can't think of what this might be without looking at your PC, but
if you have something that works, copy and replace the ones that don't
work.

Thanks for taking time. I think I'll try a repair and then if that fails,
I'll uninstall/reinstall.