Outlook 2003 with exchange 2003 problems send/recieve

B

Brian Henry

We just upgraded Exchange 2000 to 2003 and have been noticing some problems
in Outlook 2000 and 2003 related to message processing. When you sent a
message before it would automaticlly show up in the users mailbox
instantaniously. Now, it does not show up until you click out of the inbox
then back in. Also, for some users in outlook 2000 messages will just sit in
the outbox until manually sent/recieved.. previously they sent the second
the user pressed the send button on the message compose window. what is
going on and how do i get it so outlook 2003 (because we are upgrading all
outlook 2000's to 2003) at least sends immediatly and recieves immediatly
when someone sends you a new message like it did in the past. Thanks!
 
J

Jeff Stephenson [MSFT]

We just upgraded Exchange 2000 to 2003 and have been noticing some problems
in Outlook 2000 and 2003 related to message processing. When you sent a
message before it would automaticlly show up in the users mailbox
instantaniously. Now, it does not show up until you click out of the inbox
then back in. Also, for some users in outlook 2000 messages will just sit in
the outbox until manually sent/recieved.. previously they sent the second
the user pressed the send button on the message compose window. what is
going on and how do i get it so outlook 2003 (because we are upgrading all
outlook 2000's to 2003) at least sends immediatly and recieves immediatly
when someone sends you a new message like it did in the past. Thanks!
Click to expand...

The problem you're having is that the information (called "UDP packets")
that Exchange is sending to notify Outlook of changes to your mailbox is
being blocked by something - probably the Windows Internet Connection
Firewall. You can set the registry values in
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q305572 (Outlook
2002) or http://support.microsoft.com/default.aspx?scid=kb;en-us;Q304849
(Outlook 2000) to cause Outlook to poll Exchange rather than waiting for
notifications.
 
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