Outlook 2003 won't launch Word as editor

[IBDANL]

Running XP, Office 2003 SP3. Outlook 2003 hangs when attempting to launch
Word as it's editor - both when viewing or forwarding.
Ran detect/repair, no change. Re-installed Outlook 2003, no change

Any suggestions ?

Thanks !

 

[Bob I]

Does Word launch normally? What is the default printer?

 

[IBDANL]

Word launches normally..default is locally attached (this problem is
for my home pc..not work related)..not sure if I loaded all the plugins
after reinstalling 2003

 

[Bob I]

Humm, does it open Word ok when you create new message, bu not read or
reply? If that's the case I wonder about the message contents.

 

[IBDANL]

When I open a 'new' msg, it hangs trying to connect to Word. When I
attempt to 'reply' or 'forward' an existing msg, it hangs. Regardless of
email content, this happens.

I can open up Word in standalone and Word works fine. I haven't tried to
send an email via Word (i.e. reverse the process).

Strange.... running Spysweeper & Norton..sweeps r clean. Wonder if
my registry got hosed somehow. Not doing anything different..no software
installs,
etc..

 

[Bob I]

You could try forcing Word to reregister it's registry entries

go to Start, Run and put in

winword /r

then hit enter.

 

[IBDANL]

I'll try that when I get home..will letchuno Mundane..may log on
under my home email addr & post result..
Thanks 4 all ur time !!!

 

[IBDANL]

Bob,

Am at home.. the winword /r did not work..Outlook still hangs
when launching Word

dan

 

[Milly Staples [MVP - Outlook]]

I presume you have applied all service packs, including SP-3 just out?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, IBDANL wrote:

| Bob,
|
| Am at home.. the winword /r did not work..Outlook still hangs
| when launching Word
|
| dan
|
| "Bob I" wrote:
|
|| You could try forcing Word to reregister it's registry entries
||
|| go to Start, Run and put in
||
|| winword /r
||
|| then hit enter.
||
|| IBDANL wrote:
||| When I open a 'new' msg, it hangs trying to connect to Word. When I
||| attempt to 'reply' or 'forward' an existing msg, it hangs.
||| Regardless of email content, this happens.
|||
||| I can open up Word in standalone and Word works fine. I haven't
||| tried to send an email via Word (i.e. reverse the process).
|||
||| Strange.... running Spysweeper & Norton..sweeps r clean. Wonder if
||| my registry got hosed somehow. Not doing anything different..no
||| software installs,
||| etc..
|||
|||
||| "Bob I" wrote:
|||
|||
|||| Humm, does it open Word ok when you create new message, bu not
|||| read or reply? If that's the case I wonder about the message
|||| contents.
||||
|||| IBDANL wrote:
||||
||||
||||| Word launches normally..default is locally attached (this problem
||||| is for my home pc..not work related)..not sure if I loaded all
||||| the plugins after reinstalling 2003
|||||
||||| "Bob I" wrote:
|||||
|||||
|||||
|||||| Does Word launch normally? What is the default printer?
||||||
|||||| IBDANL wrote:
||||||
||||||
||||||
||||||| Running XP, Office 2003 SP3. Outlook 2003 hangs when attempting
||||||| to launch Word as it's editor - both when viewing or forwarding.
||||||| Ran detect/repair, no change. Re-installed Outlook 2003, no
||||||| change
|||||||
||||||| Any suggestions ?
|||||||
||||||| Thanks !

 

[IBDANL]

Milly,

Thanks for the response..yes, I have SP-3 latest.

I took a wild stab & resolved the problem..I ran Windows Uninstaller Cleanup
& COMPLETELY removed Outlook 2003 Business Contact Manager.
Reinstalled, reapplied SP-3, rebooted and the Word launch works
as normal.
Word to the wise, I guess.. running a complete uninstall is the best
starting point.

Bill I - if you read this..thanks for ur help..

have a nice weekend, all

dan

 

[Murr98]

I am experiencing this same problem, you mentioned doing a complete
uninstall-do you uninstall OFFICE itself completely or only one part of the
program? I also have SP3 and it seems the problem began after this service
pack was installed.

Thanksy Murr

 

[IBDANL]

Run Uninstaller & completely remove Outlook 2003 Business Contact
Manager. No need to cmpletely uninstall Office..just Outlook 2003 portion.
Reinstall & u shud b good 2 go