Outlook 2003

D

DaveC3

Why does Outlook 2003 reset my display color option from 32 bit back to 8 bit
every time it loads. (Dell system, WindowsXP, Office 2003 Pro, N-vidia driver)
 
J

Jeff Stephenson [MSFT]

I'd guess this is not Outlook, but some other program associated with
Outlook. Do you have any Outlook addins installed? Any anti-virus or
anti-spam software that checks your mail?

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights

Why does Outlook 2003 reset my display color option from 32 bit back to 8 bit
every time it loads. (Dell system, WindowsXP, Office 2003 Pro, N-vidia
Click to expand...
driver)
 
J

Jeff Stephenson [MSFT]

While I've never heard of this happening with Norton before, you might try
disabling Norton's scanning of email and see if that fixes the problem.
 
D

DavidCal3

I upgraded to Norton AV 2005 just in case. No help. Tried turning off the
e-mail scan with no help also. By the way, when I use Outlook Express, the
problem does not occur, only with Outlook 2003.

Dave
 
J

Jeff Stephenson [MSFT]

Someone here just pointed out to me that there's a "Compatibility" tab on
the properties of shortcuts (right-click, select "Properties") that allows
you to make any program run in 256 color mode. If that's set on a shortcut
that starts Outlook, it might be your problem.
 
D

DavidCal3

Thanks Jeff, that's exactly what the problem was. I turned off the 256 color
mode and the program no longer resets my display color options.

Thanks again,
Dave Caldwell
 
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