Outlook 2003

K

Kathy

I have a user who is having an issue with his email. When he click on the top
email message it also turn the other unread messages before that as read.

any ideas?
 
B

Brian Tillman

Kathy said:
I have a user who is having an issue with his email. When he click on
the top email message it also turn the other unread messages before
that as read.
Click to expand...

I don't understand the problem description. Can you be more specific?
 
K

Kathy

When you open Outlook and you have 10 unread messages and you click on the
top one with the other 9 below the one you open and all the 9 others messages
also go to the read mode. I have not open any of them yet and it looks like I
read them all.
Does this help?
 
B

Brian Tillman

Kathy said:
When you open Outlook and you have 10 unread messages and you click
on the top one with the other 9 below the one you open and all the 9
others messages also go to the read mode. I have not open any of them
yet and it looks like I read them all.
Does this help?
Click to expand...

It helps in that I now know what you mean, but I've never enountered it
before. What type of account is it? Do you have any antispam add-ins
installed?
 
Top