Outlook 2007 & 2003 'Not Responding' when DEL key used

H

Havenst

I've had a growing problem on my Vista laptop firstly with Outlook 2007 where
it started crashing so frequently I decided to format the hard drive,
reinstall everything, but revert to office 2003. However I am still getting
Outlook 2003 hanging when editing text using the DEL key - backspace seems to
not cause the problem. This happens in emails, calendar and contacts. In
Outlook 2007 the problem seemed to be emails only.
 
K

K. Orland

Have you checked the Application Event Viewer for Office or Outlook related
errors?
 
H

Havenst

I hadn't but have pasted a couple of outlook

The program OUTLOOK.EXE version 11.0.8217.0 stopped interacting with Windows
and was closed. To see if more information about the problem is available,
check the problem history in the Problem Reports and Solutions control panel.
Process ID: aa8 Start Time: 01ca16a7b8ac8448 Termination Time: 189

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Hang" />
<EventID Qualifiers="0">1002</EventID>
<Level>2</Level>
<Task>101</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-08-06T15:21:02.000Z" />
<EventRecordID>2920</EventRecordID>
<Channel>Application</Channel>
<Computer>StevenageHav-PC</Computer>
<Security />
</System>
- <EventData>
<Data>OUTLOOK.EXE</Data>
<Data>11.0.8217.0</Data>
<Data>aa8</Data>
<Data>01ca16a7b8ac8448</Data>
<Data>189</Data>
<Binary>430072006F00730073002D0074006800720065006100640000000000</Binary>
</EventData>
</Event>

Product
Microsoft Office Outlook

Problem
Stopped responding and was closed

Date
06/08/2009 16:20

Status
Report Sent

Description
A problem caused this program to stop interacting with Windows.

Problem signature
Problem Event Name: AppHangB1
Application Name: OUTLOOK.EXE
Application Version: 11.0.8217.0
Application Timestamp: 480f95d9
Hang Signature: 30cf
Hang Type: 4
OS Version: 6.0.6002.2.2.0.768.2
Locale ID: 2057
Additional Hang Signature 1: 02836ee85f99b30a7e514be7d06455e5
Additional Hang Signature 2: a52a
Additional Hang Signature 3: fa9cef132c2bcae5f59862cc2202e33d
Additional Hang Signature 4: 4ac8
Additional Hang Signature 5: 0703fbd293ab9cfe2d00a52fe7e5d686
Additional Hang Signature 6: 2f4a
Additional Hang Signature 7: 620855fa560cbfcacce0e53a0ff3d757

Extra information about the problem
Bucket ID: 280283637


The program OUTLOOK.EXE version 11.0.8217.0 stopped interacting with Windows
and was closed. To see if more information about the problem is available,
check the problem history in the Problem Reports and Solutions control panel.
Process ID: c88 Start Time: 01ca15a8474d402a Termination Time: 32

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Hang" />
<EventID Qualifiers="0">1002</EventID>
<Level>2</Level>
<Task>101</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-08-05T16:25:46.000Z" />
<EventRecordID>2874</EventRecordID>
<Channel>Application</Channel>
<Computer>StevenageHav-PC</Computer>
<Security />
</System>
- <EventData>
<Data>OUTLOOK.EXE</Data>
<Data>11.0.8217.0</Data>
<Data>c88</Data>
<Data>01ca15a8474d402a</Data>
<Data>32</Data>
<Binary>430072006F00730073002D0074006800720065006100640000000000</Binary>
</EventData>
</Event>

Product
Microsoft Office Outlook

Problem
Stopped responding and was closed

Date
06/08/2009 15:57

Status
Report Sent

Description
A problem caused this program to stop interacting with Windows.

Problem signature
Problem Event Name: AppHangB1
Application Name: OUTLOOK.EXE
Application Version: 11.0.8217.0
Application Timestamp: 480f95d9
Hang Signature: 30cf
Hang Type: 2052
OS Version: 6.0.6002.2.2.0.768.2
Locale ID: 2057
Additional Hang Signature 1: 02836ee85f99b30a7e514be7d06455e5
Additional Hang Signature 2: a52a
Additional Hang Signature 3: fa9cef132c2bcae5f59862cc2202e33d
Additional Hang Signature 4: 4ac8
Additional Hang Signature 5: 0703fbd293ab9cfe2d00a52fe7e5d686
Additional Hang Signature 6: 2f4a
Additional Hang Signature 7: 620855fa560cbfcacce0e53a0ff3d757

Extra information about the problem
Bucket ID: 347802187


My Laptop has a record of 7 stopped recording errors from 3/8/09 to 6/8/09
all sent to Microsft and for which there was no solution. My previous
Outlook 2007 instal had soemthing like 90 stopped responding errors in the
log, all reported and no solution.

Don't know if this helps?
--
Kind Regards
Mike Nash


K. Orland said:
Have you checked the Application Event Viewer for Office or Outlook related
errors?
 

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