Outlook 2007 Atachments not getting through

C

CarwashRon

In many cases my e-mail message gets through but the attachments do not. How
can I be sure the attachments are sent with the message?
 
G

Gordon

CarwashRon said:
In many cases my e-mail message gets through but the attachments do not.
How
can I be sure the attachments are sent with the message?
Click to expand...


Are you sending using the Outlook default message format of Rich Text to
non-Outlook users?
 
C

CarwashRon

Gordon said:
Yes.

Are you sending using the Outlook default message format of Rich Text to
non-Outlook users?

--
Asking a question?
Please tell us the version of the application you are asking about,
your OS, Service Pack level
and the FULL contents of any error message(s)
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G

Gordon

Then that's why. RTF is a proprietary Outlook format and attachments sent in
emails in that format can only be seen by Outlook.
Change the email format to either Plain Text or HTML and all will be well.
 
C

CarwashRon

Gordon said:
Then that's why. RTF is a proprietary Outlook format and attachments sent in
emails in that format can only be seen by Outlook.
Change the email format to either Plain Text or HTML and all will be well.

I have done that and in some cases they still do not go through. Is there a way to put attachments in the body of the message and would that help?
Asking a question?
Please tell us the version of the application you are asking about,
your OS, Service Pack level
and the FULL contents of any error message(s)
Click to expand...
 
C

CarwashRon

Gordon said:
No - attachments are only located in the body of the message when you use
RTF!

-- If I sent an attachment in the body of the RFT do you think it would go through?
Asking a question?
Please tell us the version of the application you are asking about,
your OS, Service Pack level
and the FULL contents of any error message(s)
Click to expand...
 
B

Brian Tillman [MVP - Outlook]

Is there a way to put attachments in the body of the message and would
that help?
Click to expand...

Some things you can embed, but in general, attachments are attachments no
matter where you might see them positioned in the new message window. Their
position is cosmetic. The problem you're experiencing is, as Gordon said,
that you're sending messages in an encoding that the non-Outlook mail
clients can't handle. If you are choosing Plain Text or HTML and some (but
not all) of your recipients still cannot see the attachments, then you may
still be sending the messages to those recipients in Rich Text, since there
is a per-recipient setting that can override the general Outlook setting if
the recipients are in your Contacts folder.
 
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