Outlook 2007 BCM will not recognize data files

Discussion in 'Outlook BCM' started by BobN, Dec 22, 2009.

  1. BobN

    BobN Guest

    Situation: I just converted from XP Pro to Win7 Pro (format HD and clean
    install). Before installing I copied the Business Contact Manager and
    subfolders (MSSmallBusiness.ldf, MSSmallBusiness.mdf)to an external hard

    I copied those files back to
    c:\users\<myname>\AppData\Loca\Microsoft\Business Contact Manager.

    But Outlook BCM does not recognize these files and I can't use them.
    When I try to change the BCM data file using Account Settings|Data
    Files|Settings these files do not show up as available on my computer
    when I Select an Existing Database.

    When I installed Office Prof. Plus 2007 BCM under Win7 I did get an
    error message that SQL Server 2005 had compatibility problems with Win7.
    Is the problem related to this? Would it help if I upgraded to SQL
    Server 2008?

    How can I solve this? This BCM database is mission-critical for my business.

    BobN, Dec 22, 2009
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  2. BobN

    BobN Guest

    By serendipity I found a solution. I copied the data files into the
    correct folder as described above, then installed Office Pro 2007. Upon
    starting Outlook asked me to select the existing database and voila, it

    I can't imagine why MS hasn't posted this problem on the Solutions
    website as I've seen many other people with similar problems.
    BobN, Dec 22, 2009
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  3. BobN

    Bruce Church Guest

    Found workaround
    Go ahead and create new BCM datatbase wherever the program wants to create it. Go to Business Contact Manager tab at the top of the Outlook Screen, click database management, click import file, choose BCM datafile and then point it to where you know your copied BCM datafile is. It will import your old data into the newly created BCM datafile. Not pretty but it worked for me.
    Bruce Church, Oct 22, 2010
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