Outlook 2007 Calendar - the expiration date and time have passed

[Dan_Solo]

Several staff members receive the error message 'The expiration date and time
for this message have passed.' when trying to update an existing meeting in a
calendar. It can be a one-off meeting or a series of meetings.

PA's are mainly the affected group of users (I suppose they have a lot of
meetings to arrange) and, as most here will know, that means we get to hear
about it, and our current lack of a solution, quite a lot!

I can't see any mention of a reason for this on the microsoft sites so far
and am at a loss to explain why a meeting which hasn't even occured yet could
have expired and cause issues for the userbase.

Please can anyone help?

Thanks

 

[Amit]

Possible Causes
============
3rd party addins in Outlook,

Any CDO application interacting with Meetings.

Resolution

We followed these steps to resolve the issue.

==============================

Go to Tools|Options|Other|Advanced Options|Show Developer tab in the ribbon.

Check that box.

Open that meeting.

Go to "Developer" tab.

Click on Design this Form

We get all fields to edit that Form.

Click on the "All Fields" tab

In the drop down box select "All Mail Fields"

Find the "Expires" Field and found the date next to it.

Remove the date from there and type None.

Click on the Save button on the top of the page.

After testing we will be able to make changes/updates to the meeting.

============================================

Hope this assists you. This resolution will fix current meetings only. It is
really difficult to find the root cause of the issue because the meetings
will be already stamped with the expiration date.

 

[Dan_Solo]

Thanks, I shall give that a go the next time the problem crops up and let you
know if it worked.

Thanks again.