Outlook 2007 Cannot Send e-mail

P

PUC

Using Vista Ultimate, HughesNet, Outlook 2007, McAfee. Can receive but not
send. Get error message that I need to verify format of recipient (always).
Have disabled outbound scan in McAfee. Any suggestions?
 
H

Hal Hostetler [MVP P/I]

Disabling McAfee's outbound scan will not help, removing McAfee and doing a
custom re-install without ANY email scanning at all might. McAfee, Norton,
and recent releases of Trend are not compatible with Vista, you might want
to consider removing McAfee and replacing it with something that is, such as
AVG, Avast!, or NOD32. Even with these products, email scanning must not be
installed as ALL email scanners are incompatible with Vista SP1:

http://www.oehelp.com/OETips.aspx#3
3. Turn off email scanning in your antivirus software.
http://support.microsoft.com/KB/951805
Stop error message when you send or receive e-mail messages on a Windows
Vista-based computer that has e-mail scanning software installed: "STOP:
0x1000008E KERNEL_MODE_EXCEPTION_NOT_HANDLED_M"

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com
 

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