Outlook 2007 - contacts/address book does not come up when mailing

K

Kathy W

I'm a new Outlook 2007 user. I moved from Outlook 2007. My data seems to
have transferred over OK and I can send and receive messages. Problem is
that when I create a message from the Mail area and go to put in an address
my contacts aren't accessible. I can go to the Contacts section and send
from there.

I didn't use the default place for data and do have 2 sets of personal
folders (one for the default location and one for my chosen location). I
haven't been able to remove the one for the default.

I have 2 sets of contacts but think that maybe I'm getting the one for the
default location -- with no info in it. How do I get the system to access
the one that matches My Messages?

Thanks
 
B

Brian Tillman

Kathy W said:
I'm a new Outlook 2007 user. I moved from Outlook 2007.
Click to expand...

You went from OL 2007 to OL 2007? Probably not.
My data
seems to have transferred over OK and I can send and receive
messages. Problem is that when I create a message from the Mail area
and go to put in an address my contacts aren't accessible. I can go
to the Contacts section and send from there.
Click to expand...

Outlook 2007's installation is broken in that it does not properly configure
the Outloko Address Book service. You'll need to create a new mail profile
to fix that problem.
http://www.howto-outlook.com/faq/newprofile.htm
 
K

Kathy W

Brian - correct - I went from OL 2000 to 2007.

I'll try your suggestion.

Thanks

Kathy
 
W

weewillie

You went from OL 2007 to OL 2007? Probably not.


Outlook 2007's installation is broken in that it does not properly configure
the Outloko Address Book service. You'll need to create a new mail profile
to fix that problem.
http://www.howto-outlook.com/faq/newprofile.htm
Click to expand...

What are the consequences of creating a new profile?

do rules still work?
will folders still be in the same place?
do email accounts need to be reconfigured etc
 
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