Outlook 2007 crashes on certain email

S

stynes

I'm running Outlook 2007 on Windows 7. It's been running just fine until
today. Today I received an email from a known/trusted source (an online
purchase confirmation). When I attempt to open the email, Outlook crashes.
Same thing with the Reading Pane with this email selected. No other emails
seem to explerience this issue. The error in the event log reads:

Faulting application name: OUTLOOK.EXE, version: 12.0.6514.5000, time stamp:
0x4a89dc70
Faulting module name: wwlib.dll, version: 12.0.6514.5000, time stamp:
0x4a89ddc8
Exception code: 0xc0000005
Fault offset: 0x008909f0
Faulting process id: 0x11b4
Faulting application start time: 0x01ca9a449c812f0e
Faulting application path: C:\Program Files\Microsoft
Office\Office12\OUTLOOK.EXE
Faulting module path: C:\Program Files\Microsoft Office\Office12\wwlib.dll
Report Id: ddaa5df5-0637-11df-b574-00111136486a

Any assistance is greatly appreciated. Thanks!
 
R

Rose

I am having the same problem, only on Windows 7 computers running Office 2007 or Office 2010 Beta.
 
W

Whoosh

I am having similar problems.

They seem to occur whan I try to view a message containing images.
The email displays correctly, until I click the bar to download
undisplayed images. Then Outlook crashes.
Mail from trusted sources displaying their images right away take
Outlook down right away, too.

The exception code is 0xc0000005
Faulting module: unknown

The exception code seems to indicate an access rights violation, but I
didn't alter anything tot my system - I can't fathom what the problem
is. :confused:
 
W

Whoosh

In addition to my last reply:

Outlook also crashes on trying to access the Security Centre (or so
believe it to be called; I run a Ducth language version).

I have disabled all even vaguely suspicious add-ins by setting thei
load behaviour to [0], but that didn't fix anything.

Also, I tried deleting the files in
[C:\Users\[MySelf]\AppData\Roaming\Microsoft\Outlook
but no luck there, either.

:confused
 

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