Outlook 2007 Event 5000

L

Library Sysadmin

I have one user who logs on to any device with her domain account (roaming
profile); opens Outlook 2007; composes a new message; clicks on To: button
and the program hangs. Have to use Task Manager to End Task.

User is not using Exchange Cached mode; Global Catalog server and Exchange
server settings are correct. Office Diagnostics run during hung application
reports no errors.

Event log posts this error:
Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 5000
Date: 2/19/2009
Time: 4:54:01 PM
User: N/A
Computer: SA223
Description:
EventType offdiag12, P1
57017757-54a2-4b11-95a6-9fe861f71cf0c9396572-076a-4de2-af0f-c4a9ba95b2f2, P2
NIL, P3 NIL, P4 NIL, P5 NIL, P6 NIL, P7 NIL, P8 NIL, P9 NIL, P10 NIL.
 

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