simon said:
Immediately - and the error is not comming from the exchangeserver, but
from the local PC
Yes
Outlook is reporting (translated from danish) : The task
'(e-mail address removed)'-sender reported an error (0x80040201): Unknown error
'0x80040201'
Have you yet tried loading Outlook in its safe mode which does NOT load
any installed and enabled plug-ins to Outlook?
outlook.exe /safe
Since this error occurs only when you attempt to one recipient, record
their e-mail address and then delete that contact record. I'm assuming
you use their contact record in Outlook instead of manually typing it
in, or you do type it in manually and pick a cached entry. Delete that
recipient's contact record. Delete the cached entry (highlight and hit
Del key). The next time you send to that recipient, and because you no
longer have a contact record or cached entry for them, you will have to
fully type out their e-mail address. See if you still get the error.
The old contact record you have for the problematic recipient may still
specify their Exchange account rather than their e-mail address.
Also make sure you are no longer using the GAL (Global Address Lookup)
address book and instead using your own address book. If you're not
using Exchange anymore, you can't use the GAL since it will have
Exchange accounts listed for company-internal recipients. Open
Outlook's Address Book. Note that the OAB is actually just a container
of other address books, not an address book itself. Under its Tools ->
Options menu, make sure GAL is not selected. You should have your own
Contacts folder selected for the "Show this addresses list first", "Keep
personal addresses in", and as the default address book "When sending
mail". If GAL is listed, remove it. I'm not on a company domain right
now where I would be using Exchange and the GAL address book but, as I
recall, entries in the GAL can point at Exchange accounts so maybe that
to where you are trying to send for the problematic recipient - but you
no longer connect to the Exchange server to access that account via
Exchange.
I've seen mention that a corrupted read receipt request e-mail (hidden
in the Outbox folder) can cause this error. However, you indicate that
the error only happens when a particular recipient is specified.
Supposedly you can send to other recipients (while never specifying the
problematic recipient) and no error occurs at that time. A corrupted
outbox item would result in an error on every mail poll (when trying to
send all outbox items, hidden or visible, to the SMTP server) and not
just when sending to one particular recipient - unless maybe the
recipient of the read request acknowledgement e-mail was that
problematic recipient. Do you have read receipts enabled in the
tracking options of your Outlook? Do you ever send any (automatically
or when prompted)?
Another possibility is a corrupted Outlook identity. Have you tried
defining a new one, define the e-mail accounts under it, and tested
sending to the problematic recipient while composing and sending under
the new identity? Make sure Outlook is not loaded (check in Task
Manager's Processes tab for an outlook.exe process). In the Mail applet
in Control Panel, click on Show Profiles and create a fresh new profile
(do not copy your old one). Make it the default profile (or set to
prompt for which profile to load when you start Outlook and then make
sure you pick the new profile). Under Properties for the new profile,
define your POP account(s). Then open Outlook and try sending a test
e-mail to the problematic recipient.
