Outlook 2007 - Fax -> e-mail issue


J

Jesse

I used to be able to type the first few letters of a first and last name
when writing a new e-mail and it would quickly find the e-mail address of
the person I was trying to e-mail. Since upgrading to 2007, now, when I
look at the pick list when e-mailing someone, it has turned all of the fax
#'s into e-mail addresses. So, there are now 2 "e-mail address" for many of
these people, which means if I type in their name, it will not fill in the
rest because there are now two entries for this. Very annoying.

Is there any way to turn this off, other than deleting all of the fax #'s
from my contact list?

Jesse
 
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J

Jesse

Never mind., I found the "fix". Unfortunately, there is no way to turn this
off in Outlook. You have to append something like "O:" or "Fax:" to the
front of the fax # to stop Outlook from doing this. I have hundreds of
entries to do this to, unfortunately, and I don't want to install yet
another add in to fix something in Outlook.

Jesse
 
R

Russ Valentine [MVP-Outlook]

You are mistaken on several counts.
First, Outlook has always included fax numbers in the address book view
because they are electronic addresses. It didn't start with Outlook 2007.
Second, this would have no bearing on what you claim are doing. You stated
that you were typing the first few letters and letting Outlook autocomplete
your entry. Autocompletion has nothing to do with your contacts whatsoever
and no fax numbers would ever appear there unless you had previously sent
faxes from Outlook to those recipients, which I'm sure you haven't.
 
D

Diane Poremsky [MVP]

you could create a view with just the full name and email address fields
then copy and paste the list into the To field. This will populate the
autocomplete cache with the addresses in your contacts so fewer names will
need to be resolved.
See http://www.outlook-tips.net/howto/copy_data.htm for the steps.


--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
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J

Jesse

All I know is what I've experienced. When I had Outlook 2000, and I was
looking at the address book to pick an address, I saw ONE entry, not two.
Even if Outlook has always done this, it didn't do it to me in Outlook 2000!
It was my assumption that having two entries in the address book was causing
the auto complete to fail, maybe that was an incorrect assumption, I don't
know. I do know now that since I've put something in front of the fax #
that the auto-complete is working as it should now. Crazy fix if you ask
me, I think that Outlook should have some sort of check box to turn this
"feature" off, but it doesn't. I never have used fax #'s as e-mail
addresses, and don't think I ever will. If I want to send a fax, I'll send
a fax, not an e-mail.

Jesse

Russ Valentine said:
You are mistaken on several counts.
First, Outlook has always included fax numbers in the address book view
because they are electronic addresses. It didn't start with Outlook 2007.
Second, this would have no bearing on what you claim are doing. You stated
that you were typing the first few letters and letting Outlook
autocomplete your entry. Autocompletion has nothing to do with your
contacts whatsoever and no fax numbers would ever appear there unless you
had previously sent faxes from Outlook to those recipients, which I'm sure
you haven't.
--
Russ Valentine
[MVP-Outlook]
Jesse said:
Never mind., I found the "fix". Unfortunately, there is no way to turn
this off in Outlook. You have to append something like "O:" or "Fax:" to
the front of the fax # to stop Outlook from doing this. I have hundreds
of entries to do this to, unfortunately, and I don't want to install yet
another add in to fix something in Outlook.

Jesse
 
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B

Brian Tillman [MVP - Outlook]

All I know is what I've experienced. When I had Outlook 2000, and I was
looking at the address book to pick an address, I saw ONE entry, not two.
Even if Outlook has always done this, it didn't do it to me in Outlook 2000!

I believe that Outlook 2000 in Internet Mail Only mode used the Windows
Address Book interface to view contacts. What that interface presented
differs from what the Outlook Address Book interface presents. I suspect that
the WAB interface doesn't count fax numbers as electronic addresses.
 
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