Outlook 2007 - Hyperlinks to Other Contacts Broken

[Iceman]

Program: MS Office 2007 SP1 part of MS Office 2007 Enterprise
O/S: Windows XP Pro 5.1.2600 SP3 Build 2600

Problem: For the very first time, I have encountered a problem with the
hyperlinks to other Contacts located at the bottom right-hand corner of a
fully opened Contact. When I click on the hyperlink, I get the following
message:

"Cannot perform requested operation. The command selected for this contact
is not valid for this recipient. An internal support function returned an
error."

Although the hyperlinks in my Contacts do not work, I am able to fix them as
I go along by opening a Contact, left-clicking on the "Contacts..." button
at the bottom, just to the left of the broken hyperlinks, and then
highlighting the contact for linking and then left-clicking "OK" or "Apply."

Is there any way I can fix the broken links all at one time?

 

[Milly Staples [MVP - Outlook]]

Is this on a custom contact form?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Iceman asked:

| Program: MS Office 2007 SP1 part of MS Office 2007 Enterprise
| O/S: Windows XP Pro 5.1.2600 SP3 Build 2600
|
| Problem: For the very first time, I have encountered a problem
| with the hyperlinks to other Contacts located at the bottom
| right-hand corner of a fully opened Contact. When I click on the
| hyperlink, I get the following message:
|
| "Cannot perform requested operation. The command selected for this
| contact is not valid for this recipient. An internal support function
| returned an error."
|
| Although the hyperlinks in my Contacts do not work, I am able to fix
| them as I go along by opening a Contact, left-clicking on the
| "Contacts..." button at the bottom, just to the left of the broken
| hyperlinks, and then highlighting the contact for linking and then
| left-clicking "OK" or "Apply."
|
| Is there any way I can fix the broken links all at one time?

 

[Michael Ray Brown]

In the past, when I was running Outlook 2003, I was able to fix all these
broken links (on a per folder basis) by running this VBA macro, courtesy of
Outlook guru Sue Mosher:

http://www.outlookcode.com/codedetail.aspx?id=1519

However, this script doesn't seem to work with Outlook 2007. (At least, it
doesn't work on my system.) Perhaps someone can identify the flaw, and fix
it.