Outlook 2007 Junk E-Mail Filter Update KB9972691

B

BoogydooAZ

I am unable to install the subject update. Error Code Update for Microsoft
Office Outlook 2007 Junk Email Filter (KB972691)

Installation date: ‎8/‎15/‎2009 10:26 AM

Installation status: Failed

Error details: Code 80070641

Update type: Important

This update provides the Junk E-mail Filter in Microsoft Office Outlook 2007
with a more current definition of which e-mail messages should be considered
junk e-mail.

More information:
http://support.microsoft.com/kb/972691

Help and Support:
http://support.microsoft.com/?LN=en-us

I have gone through all the online support suggestions and am still unable
to get this update to install. I currently have it downloaded. That's as
far as I can go.
 
R

Roady [MVP]

Are you trying to install this via Windows Update or did you download the
standalone installer for this update?
There should be an error code mentioned as well.
 
M

Martin

I have the same issue. I have tried both Windows update and the standalone
intaller. The standalone installer does not give an error message, just halts
and says that the installation failed
http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/7b2fd9d3-c460-445c-ad69-4a6066e8d85b

Many seem to have had the same issue installing previous Outlook junk email
updates, both with Office 2003 and 2007, and XP as well as Vista. So far I
have only seen one entry claiming to have resolved the issue (which did not
work for me). I guess it is not considered a priority by MS, so we'll
probably have to wait for the next update and see if that resolves the issue.
 

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