Outlook 2007 MSVCR80.dll

D

Dave Mc

Have seen other posts concerning this but not following solutions. Have
Office 2007 running on new laptop with Vista Business. Was OK for a few
hours but now when I start Outlook, it says it can't find msvcr80.dll. It
also, depending whether I launch Outlook from a shortcut or quick-launch
button will want to re-install. I saw a post which said to remove add-ins
but not sure from where--Outlook ?? Can't do this because I can't run
Outlook. Have tried removing/re-installing Office, no change. Tried
restoring to a checkpoint, no change.

If I have to I will install Office 2003--is this version compatible with
Vista ??

Any suggestions ??
 
H

Herb Tyson [MVP]

Office 2003 runs fine in Vista.

Do other Office 2007 programs run okay?

For the MSVCR80.dll problem, a work-around during the beta was to rename or
move your manifest file(s). They are located in the same folder as the
Office 2007 executables (e.g., C:\Program Files\Microsoft Office\Office12).
You might need to display file extensions to see the ".manifest" extensions.
There should a file named OUTLOOK.EXE.MANIFEST. I would try creating a
subfolder (name it something like "old manifest files" and move Outlook's
manifest file there. Then see if Outlook works.
 
D

Dave Mc

Yes, all other office programs are OK and I do not have an
outlook.exe.manifest file in my folder.
 
M

Mennaut

Hi,

I've got this problem too... replacement of dll file or manifest file
does not make outlook work. All other office programms work. Turned to
Mozilla Thunderbird as escape. Anyone with a solution?

Greetz
Menno
 
E

emeritus

Dave said:
Office 2007 running on new laptop with Vista Business. Was OK for
few hours but now when I start Outlook, it says it can't fin
msvcr80.dll. I saw a post which said to remove add-ins but not sur
from where--Outlook ?? Can't do this because I can't run Outlook
Click to expand...

I have same combination of Vista Business and Outlook 2007. When
booted to safe mode, and started Outlook there, then Outlook works. Th
other way is to deinstall Office, then reinstall and start Outlook
because it works only one single time before the error appears again
Then go in Outlook Tools - Macro - Security - Add-ins - Manage CO
Add-Ins ->Go.

I inactivated every add-in, and Outlook began to work.

But not a long time, because the new Office 2007 SP1 brought the sam
msvcr80.dll missing -error back, and reactivated two of Outlook'
add-ins. When I started Outlook in safe mode, and deactivated thos
add-ins again, it did not work any more. Now I am in square one again
The other "solution" were to use Outlook in safe mode - not a ver
fascinating option.

Btw copying the msvcr80.dll from Office 2007 CD to c:\windows\system3
does not work. Neither the zero-length msvcr80.dll file trick whic
some have suggested.

Do you happen to have Acer laptop? Many posts have connected the erro
to Acer. I have Acer 6592G. I have removed all Acer specific programs
I do not have Norton - so these two common suggestions which have cure
the prolem for some, do not work either, in my case, anyway
 
M

Mennaut

Hi emeritus,

Re your question:

emeritus;3385623 said:
Do you happen to have Acer laptop?
Click to expand...

I have an Acer Aspire M1100, however it's a desktop. Acer has extra
software (Empowering Technology Framewor, EDataSecurity Management,
eRecovery Management and ePerformance Management) pre-installed on it.
Might this be a cause?

Greetz
Menno
 
J

JeffreyMtl

I Uninstalled all the Acer software and so-far everything is working
It may be that the Acer software was only designed for WinXP/Office200
level of support and they tried a quick&dirty release fo
Vista/Office2007.

PS I have an Acer 5620 desktop that works great for Database engine
(Oracle, Access, SQLServer, and DB2).

Jeffre
 
M

Mennaut

I used Emeritus' suggestion but deviated from it:

emeritus;3385623 said:
I booted to safe mode, and started Outlook there, then Outlook works.
Click to expand...

emeritus;3385623 said:
in Outlook Tools - Macro - Security - Add-ins - Manage COM Add-Ins ->Go
I inactivated every add-in, and Outlook began to work.
Click to expand...

And now Outlook 2007 is working again. I would not surprise me i
JeffreyMtl is right in the following:

JeffreyMtl;3412279 said:
It may be that the Acer software was only designed for WinXP/Office200
level of support and they tried a quick&dirty release fo
Vista/Office2007.
Click to expand...

Thanks to all!

Greetz
Menn
 
E

emeritus

Mennaut;3430779 said:
I used Emeritus' suggestion but deviated from it:
Quote:
Originally Posted by JeffreyMtl View Post
It may be that the Acer software was only designed for WinXP/Office2003
level of support and they tried a quick&dirty release for
Vista/Office2007.
Click to expand...

I removed every Acer driver I could (Acer Crystal eye seems to always
come back from hardware I suppose), and in my Acer Outlook still works
only in safe mode.
 
B

Bizrools

Being faced with the same problems (and having tried all the posted
solutions so far - without success) I uninstalled Office 2007, then
reinstalled. This time I refrained from loading the SP1.
So far so good - I'm functioning normally. I can only hope that a
'real' solution comes along from Acer/Microsoft *sigh*
 
L

lqbweb

I think I've discover something....

I've installed all updates on my acer 5715 (with eData uninstalled and
including SP1) unless the known KB946983 (when I install it crash and I
can't ever start Outlook definitvely unless I uninstall it) and I can
start my Outlook 2007 but ever if I start it from the icon allocated on
the start menu (not in "all programs"). Also, I can start it too from
the cmd.exe ever if I type "C:\PROGRA~1\MICROS~2\Office12\OUTLOOK.EXE",
If i go throught directories one by one up to the last directory and
then start it, it doesn't works....

Maybe from where it runs by another path or similar something... I
haven't any idea....

I've tried every thing....
 
M

Milly Staples [MVP - Outlook]

Check Acer's Help and Support for the answer.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.



I think I've discover something....

I've installed all updates on my acer 5715 (with eData uninstalled and
including SP1) unless the known KB946983 (when I install it crash and I
can't ever start Outlook definitvely unless I uninstall it) and I can
start my Outlook 2007 but ever if I start it from the icon allocated on
the start menu (not in "all programs"). Also, I can start it too from
the cmd.exe ever if I type "C:\PROGRA~1\MICROS~2\Office12\OUTLOOK.EXE",
If i go throught directories one by one up to the last directory and
then start it, it doesn't works....

Maybe from where it runs by another path or similar something... I
haven't any idea....

I've tried every thing....
 
L

lqbweb

What do you mean? Where I should go? I've check Acer Support site but
haven't found anything.....

Thanks



'Milly Staples [MVP - Outlook said:
;3791092']Check Acer's Help and Support for the answer.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.



I think I've discover something....

I've installed all updates on my acer 5715 (with eData uninstalled and
including SP1) unless the known KB946983 (when I install it crash an
I
can't ever start Outlook definitvely unless I uninstall it) and I can
start my Outlook 2007 but ever if I start it from the icon allocate
on
the start menu (not in "all programs"). Also, I can start it too from
the cmd.exe ever if I typ
"C:\PROGRA~1\MICROS~2\Office12\OUTLOOK.EXE",
If i go throught directories one by one up to the last directory and
then start it, it doesn't works....

Maybe from where it runs by another path or similar something... I
haven't any idea....

I've tried every thing....


--
lqbweb
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