Outlook 2007 on Vista Crashing Constatly

[Chase Tyler Design]

I read all the posts hoping to find the answer before having to ask the
questions but I am stumped.

I have been using Outlook 2007 on Vista for a few months from a POP email. I
have the email address going to two computers (both outlook 07, both on
Vista) because I can't afford to lose an email. Computer #1 (the issue one)
has always been a little clunky but as long as I archive often, it works
until last week. It keeps crashing, keeps crashing. I can't open anything
without getting stuck.

Here is the report

Problem signature
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6300.5000
Application Timestamp: 4760725d
Fault Module Name: OUTLOOK.EXE
Fault Module Version: 12.0.6300.5000
Fault Module Timestamp: 4760725d
Exception Code: c0000005
Exception Offset: 00013d96
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Extra information about the problem
LCID: 1033
Brand: Office12Crash
skulcid: 1033
Bucket ID: 683617212

I did just add a wireless modem connection in which may be the culprit but I
am embarassed to say...in Vista...I don't know how to remove an application!
It used to be so simple!

I've done diagnostics. I've done the updates. I even put in the disk and did
the repair and I removed the application (using the disk) and then installed
it again. Admitedly, I am not the best with computers but this is impacting
my business because I can't locate old email etc.

Thanks in advance for any help.

 

[Diane Poremsky [MVP]]

Do you have any add-ins installed?
Did you try making a new profile? Control panel, mail.
Did you try running outlook in safe mode? Start search field, type
outlook.exe /safe


--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

 

[Chase Tyler Design]

I have run outlook in safe mode and it seems to be working a bit better but
it is still giving me the NOT RESPONDING message with almost every action.

I do have add-in's and I've tried to disable them but get that HOLE KEY
message which I'm researching how combat.

I changed my email profile as well but Outlook just keeps getting stuck and
then eventually closing.




--
Lisa @ Chase Tyler Design

Do you have any add-ins installed?
Did you try making a new profile? Control panel, mail.
Did you try running outlook in safe mode? Start search field, type
outlook.exe /safe


--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

I read all the posts hoping to find the answer before having to ask the
questions but I am stumped.

I have been using Outlook 2007 on Vista for a few months from a POP email.
I
have the email address going to two computers (both outlook 07, both on
Vista) because I can't afford to lose an email. Computer #1 (the issue
one)
has always been a little clunky but as long as I archive often, it works
until last week. It keeps crashing, keeps crashing. I can't open anything
without getting stuck.

Here is the report

Problem signature
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6300.5000
Application Timestamp: 4760725d
Fault Module Name: OUTLOOK.EXE
Fault Module Version: 12.0.6300.5000
Fault Module Timestamp: 4760725d
Exception Code: c0000005
Exception Offset: 00013d96
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Extra information about the problem
LCID: 1033
Brand: Office12Crash
skulcid: 1033
Bucket ID: 683617212

I did just add a wireless modem connection in which may be the culprit but
I
am embarassed to say...in Vista...I don't know how to remove an
application!
It used to be so simple!

I've done diagnostics. I've done the updates. I even put in the disk and
did
the repair and I removed the application (using the disk) and then
installed
it again. Admitedly, I am not the best with computers but this is
impacting
my business because I can't locate old email etc.

Thanks in advance for any help.

 

[Diane Poremsky [MVP]]

Try solution 1 here http://www.slipstick.com/outlook/ol2007/slow.htm


--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

I have run outlook in safe mode and it seems to be working a bit better
but
it is still giving me the NOT RESPONDING message with almost every action.

I do have add-in's and I've tried to disable them but get that HOLE KEY
message which I'm researching how combat.

I changed my email profile as well but Outlook just keeps getting stuck
and
then eventually closing.




--
Lisa @ Chase Tyler Design

Do you have any add-ins installed?
Did you try making a new profile? Control panel, mail.
Did you try running outlook in safe mode? Start search field, type
outlook.exe /safe


--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


in
message news:[email protected]...

I read all the posts hoping to find the answer before having to ask the
questions but I am stumped.

I have been using Outlook 2007 on Vista for a few months from a POP
email.
I
have the email address going to two computers (both outlook 07, both on
Vista) because I can't afford to lose an email. Computer #1 (the issue
one)
has always been a little clunky but as long as I archive often, it
works
until last week. It keeps crashing, keeps crashing. I can't open
anything
without getting stuck.

Here is the report

Problem signature
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6300.5000
Application Timestamp: 4760725d
Fault Module Name: OUTLOOK.EXE
Fault Module Version: 12.0.6300.5000
Fault Module Timestamp: 4760725d
Exception Code: c0000005
Exception Offset: 00013d96
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Extra information about the problem
LCID: 1033
Brand: Office12Crash
skulcid: 1033
Bucket ID: 683617212

I did just add a wireless modem connection in which may be the culprit
but
I
am embarassed to say...in Vista...I don't know how to remove an
application!
It used to be so simple!

I've done diagnostics. I've done the updates. I even put in the disk
and
did
the repair and I removed the application (using the disk) and then
installed
it again. Admitedly, I am not the best with computers but this is
impacting
my business because I can't locate old email etc.

Thanks in advance for any help.