F
FlorinZ
Dear MSFT MVP's,
I am a software engineer that uses email messages on a large scale to
communicate with its team and other people. I migrated from Outlook 2003 to
Outlook 2007 last year and since then I can find my peace anymore.
Several performance problems and architectural design of Outlook 2007 made
me and my team lose tenths and hundreds of hours because of its poor design
when it comes to overall performance and UI interactions. We also we ran
into the limitations of the newly stupid rendering engine that can’t display
properly tables with more than 40 columns. This had a tremendous effect on
our alerting products that used emails to alert the users so we had to
rewrite part of the UI and core to cope with this sophisticated Outlook 2007
limitations.
It seems that MSFT ran out of good developers when it came to Outlook 2007
(MVP’s: please have the courage to respond to this post if you are able to
prove the contrary).
My Scenario: Outlook 2007, 5 IMAP Accounts, one Hotmail. Several 15 thousand
emails in all IMAP folders, some 200 distributed in all Inbox folders of all
accounts.
My Problems & Suggestions:
1. Every time I open the Outlook on a slow connection (e.g while travelling)
I can’t make use of it until a complete synchronization is performed. Every
synchronization seems to lock the connection to the IMAP servers, so that you
can’t use the Outlook UI which is blocked in a SINGLE THREAD Application.
YES, single thread; Guys, please, multithreaded applications were invented
way before MSFT started working on Outlook 2007.
2. During each synchronization Outlook UI is frozen; you can’t do anything
with the selected account. It seems that a good developer would have
displayed the first page of messages and performed the sync in background.
3. Every time I click on a message, Outlook freezes the UI until the entire
message is downloaded. What a good developer could do is to display a message
that tells “Please wait, the message is downloaded in background and you can
see a small progress of the processâ€. But no, they just froze everything; how
nice and jovial it looks when you are in the middle of a presentation with
clients and want to show them an alert email? Is so nice that you have to
wait minutes without being able to perform that task.
4. Search Indexer, wow, what a nice job it does: indexing all files all over
again you make changes on your configuration or start Outlook again. Wouldn’t
it be much simpler to mark the indexed emails and index only the newest? I am
sure that a good developer would have done so.
Now my question is: when is Outlook 2008 going to be published? I "look
forward" to pay a huge deal of money for an application with hundreds of new
features that are NOT working, I want to smudge my hair out in every
presentation, I want to be unable to read my emails in a reasonable manner,
etc.
Dear MVP’s, please don’t bother replying with Tips & Tricks of how to make
Outlook 2007 faster, I've already tried almost everything: KB's,
configurations & archiving messages. Thses tenths of pages of configurations
are another way of telling us to use an application other than Microsoft’s.
Please remember that one of the first laws of software development you learn
in schools is that “A software application has to be adapted to the user’s
needs, and not vice-versaâ€.
It looks that I am not the only crazy on the planet with this problem:
Google reports 2 million articles for “Outlook 2007 Performance Problemsâ€,
MSN Live reports 4.6 Millions with the sexual filter On, and 5 millions with
the sexual filter Off (It seems that 4 hundred thousand people had good
phrases for MSFT).
Dear MSFT, please take it as a fact, not as a story. Be aware that few by
few people realize the value of some systems you provide and will simply
choose another company for business and pleasure.
We, the MSFT adepts, are keen to help you provide good instruments based on
the feedback we provide, but, when an year passes and you don’t move a finger
to correct well known problems, a question mark is raised: Does MSFT has
professionals to deal with these aspects (it seems not), is it a low budget
allocated for these issues (it seems yes), or it is a fact of how MSFT deal
with customers (this would hurt us)?
Thanks you and please excuse my “direct†remarks, if any.
----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.
http://www.microsoft.com/office/com...51fa75c2a&dg=microsoft.public.outlook.general
I am a software engineer that uses email messages on a large scale to
communicate with its team and other people. I migrated from Outlook 2003 to
Outlook 2007 last year and since then I can find my peace anymore.
Several performance problems and architectural design of Outlook 2007 made
me and my team lose tenths and hundreds of hours because of its poor design
when it comes to overall performance and UI interactions. We also we ran
into the limitations of the newly stupid rendering engine that can’t display
properly tables with more than 40 columns. This had a tremendous effect on
our alerting products that used emails to alert the users so we had to
rewrite part of the UI and core to cope with this sophisticated Outlook 2007
limitations.
It seems that MSFT ran out of good developers when it came to Outlook 2007
(MVP’s: please have the courage to respond to this post if you are able to
prove the contrary).
My Scenario: Outlook 2007, 5 IMAP Accounts, one Hotmail. Several 15 thousand
emails in all IMAP folders, some 200 distributed in all Inbox folders of all
accounts.
My Problems & Suggestions:
1. Every time I open the Outlook on a slow connection (e.g while travelling)
I can’t make use of it until a complete synchronization is performed. Every
synchronization seems to lock the connection to the IMAP servers, so that you
can’t use the Outlook UI which is blocked in a SINGLE THREAD Application.
YES, single thread; Guys, please, multithreaded applications were invented
way before MSFT started working on Outlook 2007.
2. During each synchronization Outlook UI is frozen; you can’t do anything
with the selected account. It seems that a good developer would have
displayed the first page of messages and performed the sync in background.
3. Every time I click on a message, Outlook freezes the UI until the entire
message is downloaded. What a good developer could do is to display a message
that tells “Please wait, the message is downloaded in background and you can
see a small progress of the processâ€. But no, they just froze everything; how
nice and jovial it looks when you are in the middle of a presentation with
clients and want to show them an alert email? Is so nice that you have to
wait minutes without being able to perform that task.
4. Search Indexer, wow, what a nice job it does: indexing all files all over
again you make changes on your configuration or start Outlook again. Wouldn’t
it be much simpler to mark the indexed emails and index only the newest? I am
sure that a good developer would have done so.
Now my question is: when is Outlook 2008 going to be published? I "look
forward" to pay a huge deal of money for an application with hundreds of new
features that are NOT working, I want to smudge my hair out in every
presentation, I want to be unable to read my emails in a reasonable manner,
etc.
Dear MVP’s, please don’t bother replying with Tips & Tricks of how to make
Outlook 2007 faster, I've already tried almost everything: KB's,
configurations & archiving messages. Thses tenths of pages of configurations
are another way of telling us to use an application other than Microsoft’s.
Please remember that one of the first laws of software development you learn
in schools is that “A software application has to be adapted to the user’s
needs, and not vice-versaâ€.
It looks that I am not the only crazy on the planet with this problem:
Google reports 2 million articles for “Outlook 2007 Performance Problemsâ€,
MSN Live reports 4.6 Millions with the sexual filter On, and 5 millions with
the sexual filter Off (It seems that 4 hundred thousand people had good
phrases for MSFT).
Dear MSFT, please take it as a fact, not as a story. Be aware that few by
few people realize the value of some systems you provide and will simply
choose another company for business and pleasure.
We, the MSFT adepts, are keen to help you provide good instruments based on
the feedback we provide, but, when an year passes and you don’t move a finger
to correct well known problems, a question mark is raised: Does MSFT has
professionals to deal with these aspects (it seems not), is it a low budget
allocated for these issues (it seems yes), or it is a fact of how MSFT deal
with customers (this would hurt us)?
Thanks you and please excuse my “direct†remarks, if any.
----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.
http://www.microsoft.com/office/com...51fa75c2a&dg=microsoft.public.outlook.general