Outlook 2007 runs slow after install

N

nate

I upgraded my wife's 6 mos old Dell Inspiron laptop (1.66GHz Intel Core, 1 Gb
RAM) to Vista (works great). I added standalone Outlook 2007. Install went
fine but when I open Outlook, everything runs super slow. I press read a
message and there is a 10 sec lag and the little blue spinning wheel before
the message is selected. Meanwhile, at the top where it saya Inbox-
Microsoft Outlook, a "not responding" briefly appears before the message is
selected.
I ran MS Office Troubleshhoot and the Repair portion from the install disk
but there was no change. I was going to Uninstall & Reinstall but was afraid
of losing Outlook my data. Any ideas?

thanks Nate
 
B

Brian Tillman

nate said:
I upgraded my wife's 6 mos old Dell Inspiron laptop (1.66GHz Intel
Core, 1 Gb RAM) to Vista (works great). I added standalone Outlook
2007. Install went fine but when I open Outlook, everything runs
super slow. I press read a message and there is a 10 sec lag and the
little blue spinning wheel before the message is selected. Meanwhile,
at the top where it saya Inbox- Microsoft Outlook, a "not responding"
briefly appears before the message is selected.
I ran MS Office Troubleshhoot and the Repair portion from the install
disk but there was no change. I was going to Uninstall & Reinstall
but was afraid of losing Outlook my data. Any ideas?

See if this helps: http://www.slipstick.com/outlook/ol2007/slow.htm
 
N

nate

Thanks Brian....I've been on with Outlook 2007 tech support. Create NEW USER
and import data solved the problems
 
B

Brian Tillman

nate said:
Thanks Brian....I've been on with Outlook 2007 tech support. Create
NEW USER and import data solved the problems

NEVER import data into Outlook, if you have a PST already.
 
N

nate

Well, as it turned out, after a 2.5 hr tech support session where a tech
took over my computer, it's still not solved. I guess the problem reoccurred
when they imported my data. With a new profile, everything was working fine.
So how do I retreive my contact and Calendar lists?

thanks Nate
 
N

nate

Part 2 of Tech Support totally solved it. It turned out that I needed to
uninstall MS Office 2002 because there was a conflict between Outlook 2002
and Outlook 2007. We also uninstalled the remnants of Norton Internet
Security (Live Update, etc). You have to go to Symantecs website to
downloaded the Uninistall Agent as Control Panel>Programs & Features would
not uninstall these remnants

Nate
 

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