W
wittesr
I have Outllok 2007 on two Dell XPS Laptops. Both have been working
well with Outlook 2007 for months.
On January 5th, I received an email that looked legitimate from
Citicorp. When I realized it was a fraud, I tried to forward it to
Citicorp's spam reporting email address. I received an alert with the
Outlook logo and I stopped sending it, but this was an alert I have
NEVER seen before. I wish I had tried a screen capture to save the
image, but I did not. I stopped trying to send it the email and it
remained in my Outbox. I eventally moved it to the Draft folder. Then
I sent it thru my G-Mail account.
But ever since then, my Outlook has not been working. Although I am
able to logon to the internet and browse. I have tried the "Repair"
function in Outlook. I have tried to Restore my computer to a date
before aJanuary 5th. I have used Trend Micro PC cillin, Spybot SD, Ad-
aware, Spyware Balster. I have deleted the accounts from Outlook and
reconfigured them. Nother seems to work.
When I tried the "Repair" fiunction in Outlook the message I get is:
"Establish network connection" This statement has a check mark next to
it, indicating success.
"Send for [my email address] server settings" This statement has an
"X" next to it, indicating failure.
When I try to send an email, the error message is:
"receiving reported error (0X8004210A): The operation timed out
waiting for a response from the receiving (POP) server. If you
continue to receive this message, contact your administrator or
ISP".
Since I am receiving emails and sending them without a problem on my
other Dell XPS laptop, with the same ISP and the same email
configuration I suspect it has to do with my machine, not the ISP.
My other problem is that I received a free MS Office 2007 for
attending the start-up meetings for Vista and Office 2007. It is only
good for 3 downloads. I have used two and I dn't want to use up my
last download, so I don't want to delete the program and reload if I
can possibly avoid it.
Can anyone help???
Thanks,
Steve
well with Outlook 2007 for months.
On January 5th, I received an email that looked legitimate from
Citicorp. When I realized it was a fraud, I tried to forward it to
Citicorp's spam reporting email address. I received an alert with the
Outlook logo and I stopped sending it, but this was an alert I have
NEVER seen before. I wish I had tried a screen capture to save the
image, but I did not. I stopped trying to send it the email and it
remained in my Outbox. I eventally moved it to the Draft folder. Then
I sent it thru my G-Mail account.
But ever since then, my Outlook has not been working. Although I am
able to logon to the internet and browse. I have tried the "Repair"
function in Outlook. I have tried to Restore my computer to a date
before aJanuary 5th. I have used Trend Micro PC cillin, Spybot SD, Ad-
aware, Spyware Balster. I have deleted the accounts from Outlook and
reconfigured them. Nother seems to work.
When I tried the "Repair" fiunction in Outlook the message I get is:
"Establish network connection" This statement has a check mark next to
it, indicating success.
"Send for [my email address] server settings" This statement has an
"X" next to it, indicating failure.
When I try to send an email, the error message is:
"receiving reported error (0X8004210A): The operation timed out
waiting for a response from the receiving (POP) server. If you
continue to receive this message, contact your administrator or
ISP".
Since I am receiving emails and sending them without a problem on my
other Dell XPS laptop, with the same ISP and the same email
configuration I suspect it has to do with my machine, not the ISP.
My other problem is that I received a free MS Office 2007 for
attending the start-up meetings for Vista and Office 2007. It is only
good for 3 downloads. I have used two and I dn't want to use up my
last download, so I don't want to delete the program and reload if I
can possibly avoid it.
Can anyone help???
Thanks,
Steve