Outlook 2007 Strange behavior of Junk Mal [crossposte]

[Walter Blanchard]

[cross posted to m.p.outlook and m.p.outlook.general]

Outlook 2007 on Windows XP Pro SP2

Ordinarily when an incoming message is sent to the Junk Mail folder, a
Pop-up Notification that a message was sent to the Junk Folder would shoe
and ask if I wanted to open that Folder. When I select yes, the Junk Mail
folder opens in a small window.

Recently, and sporadically, I no longer get that Notification message. The
messages, however, are in the Junk Mail folder.

The strange thing is that on the next opening of Outlook, I do get the the
pop-up, open the Junk Mail folder, and it's empty (as it should be because I
deleted the email prior to closing Outlook).

My anti-virus program is The Shield Deluxe and is enabled in Outlook.

 

[Walter Blanchard [WalterB]]

I found this:
"Sometimes the installation of a Junk E-mail filter update causes the Junk
E-mail filter to stop working properly. Uninstalling the most recent
update, restarting, and allowing Windows Update to reinstall it usually
corrects the problem."
I'll try it and report back.

Walter Blanchard (e-mail address removed)

 

[Walter Blanchard]

That didn't work. Now I'll try disabling the email virus scan from The
Shield Deluxe 2008.

--

Walter B


message I found this:
"Sometimes the installation of a Junk E-mail filter update causes the Junk
E-mail filter to stop working properly. Uninstalling the most recent
update, restarting, and allowing Windows Update to reinstall it usually
corrects the problem."
I'll try it and report back.

Walter Blanchard (e-mail address removed)

 

[Diane Poremsky {MVP}]

Is the message alert only coming up once per session? It may be "by design"
as it can be very annoying to come up with every mail check, for anyone who
gets a lot of spam. (I never tested it as it's the first dialog I disable -
I know to check the junk folder often. )



** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

That didn't work. Now I'll try disabling the email virus scan from The
Shield Deluxe 2008.

--

Walter B


message I found this:
"Sometimes the installation of a Junk E-mail filter update causes the Junk
E-mail filter to stop working properly. Uninstalling the most recent
update, restarting, and allowing Windows Update to reinstall it usually
corrects the problem."
I'll try it and report back.

Walter Blanchard (e-mail address removed)

[cross posted to m.p.outlook and m.p.outlook.general]

Outlook 2007 on Windows XP Pro SP2

Ordinarily when an incoming message is sent to the Junk Mail folder, a
Pop-up Notification that a message was sent to the Junk Folder would shoe
and ask if I wanted to open that Folder. When I select yes, the Junk
Mail
folder opens in a small window.

Recently, and sporadically, I no longer get that Notification message.
The
messages, however, are in the Junk Mail folder.

The strange thing is that on the next opening of Outlook, I do get the
the
pop-up, open the Junk Mail folder, and it's empty (as it should be
because I
deleted the email prior to closing Outlook).

My anti-virus program is The Shield Deluxe and is enabled in Outlook.

 

[Walter Blanchard [WalterB]]

And that didn't fix it, either. At a loss now.

Walter Blanchard (e-mail address removed)

That didn't work. Now I'll try disabling the email virus scan from The
Shield Deluxe 2008.

--

Walter B


message I found this:
"Sometimes the installation of a Junk E-mail filter update causes the Junk
E-mail filter to stop working properly. Uninstalling the most recent
update, restarting, and allowing Windows Update to reinstall it usually
corrects the problem."
I'll try it and report back.

Walter Blanchard (e-mail address removed)

[cross posted to m.p.outlook and m.p.outlook.general]

Outlook 2007 on Windows XP Pro SP2

Ordinarily when an incoming message is sent to the Junk Mail folder, a
Pop-up Notification that a message was sent to the Junk Folder would shoe
and ask if I wanted to open that Folder. When I select yes, the Junk Mail
folder opens in a small window.

Recently, and sporadically, I no longer get that Notification message.
The
messages, however, are in the Junk Mail folder.

The strange thing is that on the next opening of Outlook, I do get the the
pop-up, open the Junk Mail folder, and it's empty (as it should be because
I
deleted the email prior to closing Outlook).

My anti-virus program is The Shield Deluxe and is enabled in Outlook.

 

[Walter Blanchard [WalterB]]

When it does come up, it's only once per session. What I can't figure out is why it comes up on the next session after I have opened the Junk Mail folder and deleted the messages.
Like you, I do know to check that folder. Maybe I'll use your method and disable the dialog. Of course, then I won't know what is causing the strange behavior.

Walter Blanchard (e-mail address removed)

Is the message alert only coming up once per session? It may be "by design"
as it can be very annoying to come up with every mail check, for anyone who
gets a lot of spam. (I never tested it as it's the first dialog I disable -
I know to check the junk folder often. )

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)



Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

That didn't work. Now I'll try disabling the email virus scan from The
Shield Deluxe 2008.

--

Walter B


message I found this:
"Sometimes the installation of a Junk E-mail filter update causes the Junk
E-mail filter to stop working properly. Uninstalling the most recent
update, restarting, and allowing Windows Update to reinstall it usually
corrects the problem."
I'll try it and report back.

Walter Blanchard (e-mail address removed)

[cross posted to m.p.outlook and m.p.outlook.general]

Outlook 2007 on Windows XP Pro SP2

Ordinarily when an incoming message is sent to the Junk Mail folder, a
Pop-up Notification that a message was sent to the Junk Folder would shoe
and ask if I wanted to open that Folder. When I select yes, the Junk
Mail
folder opens in a small window.

Recently, and sporadically, I no longer get that Notification message.
The
messages, however, are in the Junk Mail folder.

The strange thing is that on the next opening of Outlook, I do get the
the
pop-up, open the Junk Mail folder, and it's empty (as it should be
because I
deleted the email prior to closing Outlook).

My anti-virus program is The Shield Deluxe and is enabled in Outlook.

 

[Diane Poremsky {MVP}]

is the 'next session' after a reboot or just closing outlook and reopening?
It's possible that outlook is not closing completely and it's not a true
'next session' - check task manager when you close outlook to verify its
closed.
http://www.slipstick.com/problems/close.asp



** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

When it does come up, it's only once per session. What I can't figure out
is why it comes up on the next session after I have opened the Junk Mail
folder and deleted the messages.
Like you, I do know to check that folder. Maybe I'll use your method and
disable the dialog. Of course, then I won't know what is causing the
strange behavior.

Walter Blanchard (e-mail address removed)

Is the message alert only coming up once per session? It may be "by
design"
as it can be very annoying to come up with every mail check, for anyone
who
gets a lot of spam. (I never tested it as it's the first dialog I
disable -
I know to check the junk folder often. )



** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

That didn't work. Now I'll try disabling the email virus scan from The
Shield Deluxe 2008.

--

Walter B


in
message I found this:
"Sometimes the installation of a Junk E-mail filter update causes the
Junk
E-mail filter to stop working properly. Uninstalling the most recent
update, restarting, and allowing Windows Update to reinstall it usually
corrects the problem."
I'll try it and report back.

Walter Blanchard (e-mail address removed)
[cross posted to m.p.outlook and m.p.outlook.general]

Outlook 2007 on Windows XP Pro SP2

Ordinarily when an incoming message is sent to the Junk Mail folder, a
Pop-up Notification that a message was sent to the Junk Folder would
shoe
and ask if I wanted to open that Folder. When I select yes, the Junk
Mail
folder opens in a small window.

Recently, and sporadically, I no longer get that Notification message.
The
messages, however, are in the Junk Mail folder.

The strange thing is that on the next opening of Outlook, I do get the
the
pop-up, open the Junk Mail folder, and it's empty (as it should be
because I
deleted the email prior to closing Outlook).

My anti-virus program is The Shield Deluxe and is enabled in Outlook.

 

[Walter Blanchard [WalterB]]

Not after a reboot, Diane, just after closing and reopening. Will check task manager next time.

Walter Blanchard (e-mail address removed)

is the 'next session' after a reboot or just closing outlook and reopening?
It's possible that outlook is not closing completely and it's not a true
'next session' - check task manager when you close outlook to verify its
closed.
http://www.slipstick.com/problems/close.asp

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)



Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

When it does come up, it's only once per session. What I can't figure out
is why it comes up on the next session after I have opened the Junk Mail
folder and deleted the messages.
Like you, I do know to check that folder. Maybe I'll use your method and
disable the dialog. Of course, then I won't know what is causing the
strange behavior.

Walter Blanchard (e-mail address removed)

Is the message alert only coming up once per session? It may be "by
design"
as it can be very annoying to come up with every mail check, for anyone
who
gets a lot of spam. (I never tested it as it's the first dialog I
disable -
I know to check the junk folder often. )

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)



Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **


That didn't work. Now I'll try disabling the email virus scan from The
Shield Deluxe 2008.

--

Walter B


in
message I found this:
"Sometimes the installation of a Junk E-mail filter update causes the
Junk
E-mail filter to stop working properly. Uninstalling the most recent
update, restarting, and allowing Windows Update to reinstall it usually
corrects the problem."
I'll try it and report back.

Walter Blanchard (e-mail address removed)
[cross posted to m.p.outlook and m.p.outlook.general]

Outlook 2007 on Windows XP Pro SP2

Ordinarily when an incoming message is sent to the Junk Mail folder, a
Pop-up Notification that a message was sent to the Junk Folder would
shoe
and ask if I wanted to open that Folder. When I select yes, the Junk
Mail
folder opens in a small window.

Recently, and sporadically, I no longer get that Notification message.
The
messages, however, are in the Junk Mail folder.

The strange thing is that on the next opening of Outlook, I do get the
the
pop-up, open the Junk Mail folder, and it's empty (as it should be
because I
deleted the email prior to closing Outlook).

My anti-virus program is The Shield Deluxe and is enabled in Outlook.

 

[Walter Blanchard]

It's closing. I've disabled the dialog.

--

Walter B

is the 'next session' after a reboot or just closing outlook and
reopening? It's possible that outlook is not closing completely and it's
not a true 'next session' - check task manager when you close outlook to
verify its closed.
http://www.slipstick.com/problems/close.asp



** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

When it does come up, it's only once per session. What I can't figure
out is why it comes up on the next session after I have opened the Junk
Mail folder and deleted the messages.
Like you, I do know to check that folder. Maybe I'll use your method and
disable the dialog. Of course, then I won't know what is causing the
strange behavior.

Walter Blanchard (e-mail address removed)

Is the message alert only coming up once per session? It may be "by
design"
as it can be very annoying to come up with every mail check, for anyone
who
gets a lot of spam. (I never tested it as it's the first dialog I
disable -
I know to check the junk folder often. )



** Please include your Outlook version, Account type, and Windows
Version
when requesting assistance **


That didn't work. Now I'll try disabling the email virus scan from The
Shield Deluxe 2008.

--

Walter B


in
message I found this:
"Sometimes the installation of a Junk E-mail filter update causes the
Junk
E-mail filter to stop working properly. Uninstalling the most recent
update, restarting, and allowing Windows Update to reinstall it usually
corrects the problem."
I'll try it and report back.

Walter Blanchard (e-mail address removed)
[cross posted to m.p.outlook and m.p.outlook.general]

Outlook 2007 on Windows XP Pro SP2

Ordinarily when an incoming message is sent to the Junk Mail folder, a
Pop-up Notification that a message was sent to the Junk Folder would
shoe
and ask if I wanted to open that Folder. When I select yes, the Junk
Mail
folder opens in a small window.

Recently, and sporadically, I no longer get that Notification message.
The
messages, however, are in the Junk Mail folder.

The strange thing is that on the next opening of Outlook, I do get the
the
pop-up, open the Junk Mail folder, and it's empty (as it should be
because I
deleted the email prior to closing Outlook).

My anti-virus program is The Shield Deluxe and is enabled in Outlook.