Outlook 2007 strips messages of time stamp

P

PIT Director

Some messages received, Outlook 2007 Beta strips all the header information
and puts it in the message. When viewing the message in the preview pane,
there is no title, no date, etc.
 
S

Sue Mosher [MVP-Outlook]

Sounds like you should click the Report Rendering Problem button for such messages.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
R

Roady [MVP]

Outlook 2007 doesn't do this. Sounds like you are running an add-in that has
not been updated to be compatible with Outlook 2007 yet. Disable your
add-ins (specifically mail scanning add-ins like for anti-virus and
anti-spam) and redownload the messages.
 
P

PIT Director

Sorry... I am not running any "add-ins". Outlook 2007 beta is running as is
from the download. I have also run Outlook 2007 beta with all the built-in
junk filters turned off. Also, all messages are not being stripped of the
header information. Only the few that are originating from a form web based
page. The pages SMTP sender has been added to the safe senders list.
 
R

Roady [MVP]

If you are in the position to do so check if the website and server
generates a valid message header. If not contact the webmaster. Otherwise,
as Sue also suggested, press the Report Rendering Problem button.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Sorry... I am not running any "add-ins". Outlook 2007 beta is running as is
from the download. I have also run Outlook 2007 beta with all the built-in
junk filters turned off. Also, all messages are not being stripped of the
header information. Only the few that are originating from a form web based
page. The pages SMTP sender has been added to the safe senders list.
 
P

PIT Director

Ummm... duh! Thanks Sue and Roady

Sue Mosher said:
Sounds like you should click the Report Rendering Problem button for such messages.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
P

PIT Director

Server was checked when we noticed the issue last week and is fine with
placing correct header info.

Roady said:
If you are in the position to do so check if the website and server
generates a valid message header. If not contact the webmaster. Otherwise,
as Sue also suggested, press the Report Rendering Problem button.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Sorry... I am not running any "add-ins". Outlook 2007 beta is running as is
from the download. I have also run Outlook 2007 beta with all the built-in
junk filters turned off. Also, all messages are not being stripped of the
header information. Only the few that are originating from a form web based
page. The pages SMTP sender has been added to the safe senders list.



Roady said:
Outlook 2007 doesn't do this. Sounds like you are running an add-in that
has
not been updated to be compatible with Outlook 2007 yet. Disable your
add-ins (specifically mail scanning add-ins like for anti-virus and
anti-spam) and redownload the messages.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
Some messages received, Outlook 2007 Beta strips all the header
information
and puts it in the message. When viewing the message in the preview pane,
there is no title, no date, etc.
 
B

Brian Tillman

PIT Director said:
Also, all messages
are not being stripped of the header information. Only the few that
are originating from a form web based page.

Perhaps the HTML from that source is ill-formed and the new Outlook is less
forgiving of incorrect HTML that the prior version.
 

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