I tried that, but I didn't have a Connect.1. I had a Connect.3, and the
registry setting was correct. I ended up getting it working again by going
into Help -> Disabled Items... although that still didn't bring it back
because there was an errant Outlook.exe process running. I killed it using
Task Manager restarted Outlook and the BCM would come up.
However, it still crashes constantly, but not quite as bad. It usually
crashes when I'm switching from to/from an Outlook view to/from a BCM view.
As of right now, it is usable. But everytime I go to a BCM Accounts view, I
get this error: "Business Contact Manager for Outlook could not complete
your last action or actions. Please try again."
How do I make this stable again?
Thanks,
Ryan
So I got about 100 Accounts set up and almost 200 business contacts and
then
the program starts crashing continuously. At some point, the BCM add-in
got
disabled and now I don't see it at all.
So I do I see BCM again, and how do I get it to start without crashing?
Thanks,
Ryan
Stopping it from crashing will probably require finding out why it was
crashing.
To re-enable the add-in, in the Windows Registry check:
HKLM\Software\Microsoft\Office\Outlook\Addins
\Microsoft.BusinessSolutions.eCRM.OutlookAddin.Connect.1
The value of LoadBehavior should be 3 for Outlook to load it.