Outlook 2007 will not save passwords

M

mtwhite

I have just upgraded from Outlook 2002 to 2007 (XP Home SP3) as part o
the MS Office upgrade. Outlook will now ask for the passwords for eac
of my accounts each time it attempts to retrieve/send email. I hav
searched the forums and have already created a new Outlook profile an
tried the registry editing from the other posts. I have created ne
accounts. Nothing seems to work.

Has anyone found another solution for this problem
 
M

mtwhite

Yes, it's Outlook 2007, on a XP Home system. We upgraded from 200
(where we did not have this problem).

Wondering if creating a new profile AND a new .pst file will work
 
D

DL

If you allready created a new profile, and didnt copy the old one, creating
a second new profile & new pst is not going to help as the pst has no baring
on the problem.
In any case you would be better of creating a new pst in this new profile,
previously created, and setting this as default, otherwise you will be using
the old format pst which has the size limitation issue
 
M

Milly Staples - MVP Outlook

After you checked/created the key in Windows XP, did you reboot?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375
 
M

mtwhite

Yes, I did reboot after recreating the key.

Is it possible that the pst file was not converted to a 2007 format
After a little more searching I found a utility that converts 2002 ps
files up to 2007. Am I correct in that since there is a utility for thi
that it is a semi-regular occurrence
 
M

Milly Staples - MVP Outlook

There is no need for a tool to convert. Simply create a new Personal Folders
File and drag and drop your items from the old to the new.

As for having to convert, OL 2007 handles both formats, ansi and unicode,
equally well.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375
 

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