S
Susan Cap
Operating System = Vista. Appreciate receiving some advice on
troubleshooting this problem. Reinstalling Office 2007.
troubleshooting this problem. Reinstalling Office 2007.
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S
Susan Cap
Susan Cap said:Operating System = Vista. Appreciate receiving some advice on
troubleshooting this problem. Reinstalling Office 2007did not work. Repairing Office 2007 after the re-install did not work either
R
Roady [MVP]
Reinstalling won't help with configuration issues.
Outlook loads in Safe Mode whenever there were issues when Outlook closed.
Once Outlook closes normally, it will start normally as well.
Did you already rebooted your computer?
Which addins do you have installed?
See http://www.msoutlook.info/question/88
Outlook loads in Safe Mode whenever there were issues when Outlook closed.
Once Outlook closes normally, it will start normally as well.
Did you already rebooted your computer?
Which addins do you have installed?
See http://www.msoutlook.info/question/88
S
Susan Cap
Roady said:Reinstalling won't help with configuration issues.
Outlook loads in Safe Mode whenever there were issues when Outlook closed.
Once Outlook closes normally, it will start normally as well.
Did you already rebooted your computer?
Which addins do you have installed?
See http://www.msoutlook.info/question/88
S
Susan Cap
Hi Roady, thanks for the prompt reply. I started having problems with
Outlook after i installed MagicJack. After the install, everything was
working fine until I shut down the computer to do an errand. When I
rebooted, that's when the "safe" mode message came on. I'm hoping you can
help troubleshoot.
Outlook after i installed MagicJack. After the install, everything was
working fine until I shut down the computer to do an errand. When I
rebooted, that's when the "safe" mode message came on. I'm hoping you can
help troubleshoot.
R
Roady [MVP]
I'm not familiar with that software, but if it integrates with Outlook and
causes Outlook to malfunction, Outlook will disable the addin and give you
the Safe Mode notification.
See if the following key exists in your registry and if so, delete it;
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\Resiliency
It will then will start in Normal mode again when you restart Outlook/your
PC.
Otherwise, uninstall the MagicJack software and see if it works again now.
causes Outlook to malfunction, Outlook will disable the addin and give you
the Safe Mode notification.
See if the following key exists in your registry and if so, delete it;
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\Resiliency
It will then will start in Normal mode again when you restart Outlook/your
PC.
Otherwise, uninstall the MagicJack software and see if it works again now.