Outlook 2010 Beta CRASHES

G

GFSears

I get the following on my Windows 7 laptop whether connected to my network,
VPN, etc. Nothing I have seen suggests any fix. I did install a KB for Word
2010 that could have potentially been a "fix" but alas no. Anyone have
suggestions?


Log Name: Application
Source: Application Error
Date: 3/3/2010 9:43:14 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: PODNET01.rsi.corp
Description:
Faulting application name: OUTLOOK.EXE, version: 14.0.4536.1000, time stamp:
0x4af1d60f
Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp:
0x4a5bdadb
Exception code: 0xc0000005
Fault offset: 0x00051ffe
Faulting process id: 0xcf4
Faulting application start time: 0x01cabaf09591a0d3
Faulting application path: C:\Program Files\Microsoft
Office\Office14\OUTLOOK.EXE
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: dbf84563-26e3-11df-88ee-002268df7515
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-03-03T16:43:14.000000000Z" />
<EventRecordID>76577</EventRecordID>
<Channel>Application</Channel>
<Computer>PODNET01.rsi.corp</Computer>
<Security />
</System>
<EventData>
<Data>OUTLOOK.EXE</Data>
<Data>14.0.4536.1000</Data>
<Data>4af1d60f</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7600.16385</Data>
<Data>4a5bdadb</Data>
<Data>c0000005</Data>
<Data>00051ffe</Data>
<Data>cf4</Data>
<Data>01cabaf09591a0d3</Data>
<Data>C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE</Data>
<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
<Data>dbf84563-26e3-11df-88ee-002268df7515</Data>
</EventData>
</Event>
 
D

Diane Poremsky [MVP]

Without knowing more about the crash - what you are doing when it happens,
which version of Outlook and the type of accounts, its hard to say what the
problem is.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

How many email accounts are in your main Outlook profile?
http://forums.slipstick.com/showthread.php?t=36602
 
G

GFSears

I am only attempting to launch Outlook 2010 Beta. This is my laptop which is
running Windows 7. The version of Outlook is 14.0.4536.1000. Each time I
launch Outlook I get this crash. There is only one profile on this machine.

What other questions do you have that I can answer?

Diane Poremsky said:
Without knowing more about the crash - what you are doing when it happens,
which version of Outlook and the type of accounts, its hard to say what the
problem is.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

How many email accounts are in your main Outlook profile?
http://forums.slipstick.com/showthread.php?t=36602

GFSears said:
I get the following on my Windows 7 laptop whether connected to my
network,
VPN, etc. Nothing I have seen suggests any fix. I did install a KB for
Word
2010 that could have potentially been a "fix" but alas no. Anyone have
suggestions?


Log Name: Application
Source: Application Error
Date: 3/3/2010 9:43:14 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: PODNET01.rsi.corp
Description:
Faulting application name: OUTLOOK.EXE, version: 14.0.4536.1000, time
stamp:
0x4af1d60f
Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp:
0x4a5bdadb
Exception code: 0xc0000005
Fault offset: 0x00051ffe
Faulting process id: 0xcf4
Faulting application start time: 0x01cabaf09591a0d3
Faulting application path: C:\Program Files\Microsoft
Office\Office14\OUTLOOK.EXE
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: dbf84563-26e3-11df-88ee-002268df7515
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-03-03T16:43:14.000000000Z" />
<EventRecordID>76577</EventRecordID>
<Channel>Application</Channel>
<Computer>PODNET01.rsi.corp</Computer>
<Security />
</System>
<EventData>
<Data>OUTLOOK.EXE</Data>
<Data>14.0.4536.1000</Data>
<Data>4af1d60f</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7600.16385</Data>
<Data>4a5bdadb</Data>
<Data>c0000005</Data>
<Data>00051ffe</Data>
<Data>cf4</Data>
<Data>01cabaf09591a0d3</Data>
<Data>C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE</Data>
<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
<Data>dbf84563-26e3-11df-88ee-002268df7515</Data>
</EventData>
</Event>

.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top