Outlook 2K3 rules and exceptions question

B

Brian

I set up a rule that sends incoming email to a folder if it contains specific
words in the from section (example: @msn.com). The exception is that if the
message
contains specific words (example: 'security'), I want to send it to another
folder. How is this accomplished? So far, when the exception
occurs, it sends the mail back to my inbox. I created an additional rule to
send
the mail to another folder if it contains the senders address AND the
specific words in the message, but it still goes to my inbox. Any ideas?
Thanks.
 
B

Brian Tillman

Brian said:
I set up a rule that sends incoming email to a folder if it contains
specific words in the from section (example: @msn.com). The exception
is that if the message
contains specific words (example: 'security'), I want to send it to
another folder. How is this accomplished? So far, when the exception
occurs, it sends the mail back to my inbox. I created an additional
rule to send
the mail to another folder if it contains the senders address AND the
specific words in the message, but it still goes to my inbox. Any
ideas? Thanks.
Click to expand...

Here's what I did:

Rule1:
Apply this rule after the message arrives
with msn.com in the sender's address
move it to the Folder1 folder
except if the subject or body contains security
stop processing more rules

Rule2 (which is positioned aftter rule 1):
Apply this rule after the message arrives
with security in the subject or body
move it to the Folder2 folder
and stop processing more rules.

I tested this combination by sending two messages from an msn.com address.
The first message, subject "Testing", said
"This message should go to Folder1" in the body. The second, subject "Trial
2", said "This message should go to the Folder2 (security) folder" in the
body. The first message properly went to Folder1 and the second to Folder2.

Now, the second rule may have side effects you don't want, like diverting
all messages containing the word "security" no matter who sent them. If you
want to limit it to just messages from msn.com, add the "with msn.com" in
the sender's address" test to the second rule as well. This will sort all
messages from msn.com NOT containing the word "security" into Folder1 and
all messages from msn.com that DO contain the word "security" into Folder2.
All other messages, including those containing the word "security" but NOT
from msn.com, will remain in the Inbox.
 
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