Outlook address book problem

[carl43m]

Last week I did sp2 for vista operating system. Since then whenever I click
on my address book or try to type a name into email for address book to find,
I het a message address book not found . However, if I go to the label
contacts in the left margin all my contacts are there. Is tyhere any way for
me to get my contacts back into my address book so that I don't have to go
thru several steps to address an email in the future? Thanks.

 

[Diane Poremsky [MVP]]

If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

If you are using Outlook 2007 and the the checkbox is grayed, you'll need to
make a new profile as you can't add the Outlook Address Book service due to
a bug.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

 

[carl43m]

Thanks for your suggestion. However, I checked and there were two folders
called contacts. One had nothing in it and the other had all the adderesses.
I changed the name of the second folder to "new contacts". Then I went into
tools and properities and tried to move new contacts to the top of the
selection process for the address book. However, when I click address book I
still get the error message.
" the contacts list associated with this address book could not be opened".
Do you have any follow up recommendation? Thanks.

If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

If you are using Outlook 2007 and the the checkbox is grayed, you'll need to
make a new profile as you can't add the Outlook Address Book service due to
a bug.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Last week I did sp2 for vista operating system. Since then whenever I
click
on my address book or try to type a name into email for address book to
find,
I het a message address book not found . However, if I go to the label
contacts in the left margin all my contacts are there. Is tyhere any way
for
me to get my contacts back into my address book so that I don't have to go
thru several steps to address an email in the future? Thanks.