Outlook and Citrix

[Hoffman]

Hello.

We are using Outlook 2003 with roaming profiles. Each time a user logs onto
Citrix, when they return to their workstation, the Outlook signature has been
reset to None. Office 2003 SP1 as well as the hotfix have been applied, but
the signatures continue to disappear. I have also tried to set the
signature through a registry entry. The signatures files are being saved to
the server and are also saved on Citrix.

Any help would be greatly appreciated, as this is driving me nuts.

 

[Eric Legault [MVP - Outlook]]

FYI, this forum is for programming discussions. You may want to try either
microsoft.public.outlook or any of the relative subgroups.

Are you referring to this hotfix?

Description of the Outlook 2003 hotfix package: March 17, 2004:
http://support.microsoft.com/default.aspx?scid=kb;en-us;837019

 

[Sue Mosher [MVP-Outlook]]

Are you using a mandatory mail profile that gets reset each time the user logs on? If so, then what you're seeing is expected behavior. Since Outlook 2003 signatures are account-specific, if you create new accounts each time, then the signatures have to be relinked with those accounts.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers