Outlook and message rules- can't get one to work?

M

MikeR-Oz

I have set up message rules to divert mail from my inbox to various sub
folders or new folders. I use these:-

Check messages when they arrive\ from people or distribution list \ with
specific words in the senders address \ with specific words in the subject or
body

Now the problem is that some of the messages are recieved from people in my
address book and when they send a message sometimes their name and address is
in the 'from' and other times it is just their name and so the ones with just
their name do not get moved across to the folder I want. I have added their
name or at least their first name in my rules but still no luck.

Example :-
Name only in From Field-
Amanda Testing

name and Email address in From Field-
Amanda testing [[email protected]]

Any ideas?
 
L

Lanwench [MVP - Exchange]

In
MikeR-Oz said:
I have set up message rules to divert mail from my inbox to various
sub folders or new folders. I use these:-

Check messages when they arrive\ from people or distribution list \
with specific words in the senders address \ with specific words in
the subject or body

Now the problem is that some of the messages are recieved from people
in my address book and when they send a message sometimes their name
and address is in the 'from' and other times it is just their name
and so the ones with just their name do not get moved across to the
folder I want. I have added their name or at least their first name
in my rules but still no luck.

Example :-
Name only in From Field-
Amanda Testing

name and Email address in From Field-
Amanda testing [[email protected]]

Any ideas?

Can't you specify that it's to act on all messages from
(e-mail address removed) - just by typing in the address? It doesn't have to be
in your contacts/address book.
 
O

Osiris

I have set up message rules to divert mail from my inbox to various sub
folders or new folders. I use these:-

Check messages when they arrive\ from people or distribution list \ with
specific words in the senders address \ with specific words in the subject or
body

Now the problem is that some of the messages are recieved from people in my
address book and when they send a message sometimes their name and address is
in the 'from' and other times it is just their name and so the ones with just
their name do not get moved across to the folder I want. I have added their
name or at least their first name in my rules but still no luck.

Example :-
Name only in From Field-
Amanda Testing

name and Email address in From Field-
Amanda testing [[email protected]]

Any ideas?
maybe an AND/OR problem ?
from people or disribution list OR specific words in the senders
address etc...
test this by splitting the rule: use two rules instead of one
compound.
 
M

MikeR-Oz

No I cannot see how I can just put in an address without it being in my
address book. I have even added it and it still does not work.
Mike

Lanwench said:
In
MikeR-Oz said:
I have set up message rules to divert mail from my inbox to various
sub folders or new folders. I use these:-

Check messages when they arrive\ from people or distribution list \
with specific words in the senders address \ with specific words in
the subject or body

Now the problem is that some of the messages are recieved from people
in my address book and when they send a message sometimes their name
and address is in the 'from' and other times it is just their name
and so the ones with just their name do not get moved across to the
folder I want. I have added their name or at least their first name
in my rules but still no luck.

Example :-
Name only in From Field-
Amanda Testing

name and Email address in From Field-
Amanda testing [[email protected]]

Any ideas?

Can't you specify that it's to act on all messages from
(e-mail address removed) - just by typing in the address? It doesn't have to be
in your contacts/address book.
 
L

Lanwench [MVP - Exchange]

In
MikeR-Oz said:
No I cannot see how I can just put in an address without it being in
my address book.

You just type it in. I just tested this myself and it works fine. I'm on
OL2003 - you don't mention your version of Outlook.

I have even added it and it still does not work.
Mike

Lanwench said:
In
MikeR-Oz said:
I have set up message rules to divert mail from my inbox to various
sub folders or new folders. I use these:-

Check messages when they arrive\ from people or distribution list \
with specific words in the senders address \ with specific words in
the subject or body

Now the problem is that some of the messages are recieved from
people in my address book and when they send a message sometimes
their name and address is in the 'from' and other times it is just
their name and so the ones with just their name do not get moved
across to the folder I want. I have added their name or at least
their first name in my rules but still no luck.

Example :-
Name only in From Field-
Amanda Testing

name and Email address in From Field-
Amanda testing [[email protected]]

Any ideas?

Can't you specify that it's to act on all messages from
(e-mail address removed) - just by typing in the address? It doesn't have
to be in your contacts/address book.
 
M

MikeR-Oz

Outlook 2000. Can you step me through what it is you are doing? Mike

Lanwench said:
In
MikeR-Oz said:
No I cannot see how I can just put in an address without it being in
my address book.

You just type it in. I just tested this myself and it works fine. I'm on
OL2003 - you don't mention your version of Outlook.

I have even added it and it still does not work.
Mike

Lanwench said:
In MikeR-Oz <[email protected]> typed:
I have set up message rules to divert mail from my inbox to various
sub folders or new folders. I use these:-

Check messages when they arrive\ from people or distribution list \
with specific words in the senders address \ with specific words in
the subject or body

Now the problem is that some of the messages are recieved from
people in my address book and when they send a message sometimes
their name and address is in the 'from' and other times it is just
their name and so the ones with just their name do not get moved
across to the folder I want. I have added their name or at least
their first name in my rules but still no luck.

Example :-
Name only in From Field-
Amanda Testing

name and Email address in From Field-
Amanda testing [[email protected]]

Any ideas?

Can't you specify that it's to act on all messages from
(e-mail address removed) - just by typing in the address? It doesn't have
to be in your contacts/address book.
 
L

Lanwench [MVP - Exchange]

In
MikeR-Oz said:
Outlook 2000. Can you step me through what it is you are doing? Mike

I created a rule, typed in the e-mail address of the sender manually (not
browsing through the address book), and it worked.

Not sure whether OL2000 allows you to specify criteria found in the message
headers, but I didn't even need to do that in OL2003.

Lanwench said:
In
MikeR-Oz said:
No I cannot see how I can just put in an address without it being in
my address book.

You just type it in. I just tested this myself and it works fine.
I'm on OL2003 - you don't mention your version of Outlook.

I have even added it and it still does not work.
Mike

:



In MikeR-Oz <[email protected]> typed:
I have set up message rules to divert mail from my inbox to
various sub folders or new folders. I use these:-

Check messages when they arrive\ from people or distribution list
\ with specific words in the senders address \ with specific
words in the subject or body

Now the problem is that some of the messages are recieved from
people in my address book and when they send a message sometimes
their name and address is in the 'from' and other times it is just
their name and so the ones with just their name do not get moved
across to the folder I want. I have added their name or at least
their first name in my rules but still no luck.

Example :-
Name only in From Field-
Amanda Testing

name and Email address in From Field-
Amanda testing [[email protected]]

Any ideas?

Can't you specify that it's to act on all messages from
(e-mail address removed) - just by typing in the address? It doesn't
have to be in your contacts/address book.
 
M

MikeR-Oz

I have done the following and still no luck- where are you entering just the
email address?

Rules Wizard\new rule\>>>what type of rule do you want to create>>>check
messsages when they arrive>>>>next\>>> What condition do you want to
check>>>with specific words in the sneders addess>>>>next\>>>hat do you want
to do with the message>>>>Move it to a specified folder>>>Next\ etc etc


I typed in the actual email address at the 'specific words' in senders address

Mike

Lanwench said:
In
MikeR-Oz said:
Outlook 2000. Can you step me through what it is you are doing? Mike

I created a rule, typed in the e-mail address of the sender manually (not
browsing through the address book), and it worked.

Not sure whether OL2000 allows you to specify criteria found in the message
headers, but I didn't even need to do that in OL2003.

Lanwench said:
In MikeR-Oz <[email protected]> typed:
No I cannot see how I can just put in an address without it being in
my address book.

You just type it in. I just tested this myself and it works fine.
I'm on OL2003 - you don't mention your version of Outlook.


I have even added it and it still does not work.
Mike

:



In MikeR-Oz <[email protected]> typed:
I have set up message rules to divert mail from my inbox to
various sub folders or new folders. I use these:-

Check messages when they arrive\ from people or distribution list
\ with specific words in the senders address \ with specific
words in the subject or body

Now the problem is that some of the messages are recieved from
people in my address book and when they send a message sometimes
their name and address is in the 'from' and other times it is just
their name and so the ones with just their name do not get moved
across to the folder I want. I have added their name or at least
their first name in my rules but still no luck.

Example :-
Name only in From Field-
Amanda Testing

name and Email address in From Field-
Amanda testing [[email protected]]

Any ideas?

Can't you specify that it's to act on all messages from
(e-mail address removed) - just by typing in the address? It doesn't
have to be in your contacts/address book.
 
L

Lanwench [MVP - Exchange]

In
MikeR-Oz said:
I have done the following and still no luck- where are you entering
just the email address?

Rules Wizard\new rule\>>>what type of rule do you want to
create>>>check messsages when they arrive>>>>next\>>> What condition
do you want to check>>>with specific words in the sneders
addess>>>>next\>>>hat do you want to do with the message>>>>Move it
to a specified folder>>>Next\ etc etc


I typed in the actual email address at the 'specific words' in
senders address

I just created a custom rule that acted on mail from a specific person, and
entered the exact address there.

Mike

Lanwench said:
In
MikeR-Oz said:
Outlook 2000. Can you step me through what it is you are doing? Mike

I created a rule, typed in the e-mail address of the sender manually
(not browsing through the address book), and it worked.

Not sure whether OL2000 allows you to specify criteria found in the
message headers, but I didn't even need to do that in OL2003.

:



In MikeR-Oz <[email protected]> typed:
No I cannot see how I can just put in an address without it being
in my address book.

You just type it in. I just tested this myself and it works fine.
I'm on OL2003 - you don't mention your version of Outlook.


I have even added it and it still does not work.
Mike

:



In MikeR-Oz <[email protected]> typed:
I have set up message rules to divert mail from my inbox to
various sub folders or new folders. I use these:-

Check messages when they arrive\ from people or distribution
list \ with specific words in the senders address \ with
specific words in the subject or body

Now the problem is that some of the messages are recieved from
people in my address book and when they send a message sometimes
their name and address is in the 'from' and other times it is
just their name and so the ones with just their name do not get
moved across to the folder I want. I have added their name or
at least their first name in my rules but still no luck.

Example :-
Name only in From Field-
Amanda Testing

name and Email address in From Field-
Amanda testing [[email protected]]

Any ideas?

Can't you specify that it's to act on all messages from
(e-mail address removed) - just by typing in the address? It doesn't
have to be in your contacts/address book.
 

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